Summary
Overview
Work History
Education
Skills
Timeline
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Carrie Hibbard

Chester,VA

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

11
11
years of professional experience

Work History

Showroom Manager

Capital Construction Services
05.2012 - 08.2023
  • Managed custom projects by completing initial quotes, design and sample requests.
  • Provided prompt, courteous service to every individual entering showroom.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Developed detailed plans based on broad guidance and direction.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Kept showroom expenses appropriate and reasonable to drive operational efficiency.

Kitchen and Bath Designer

Capital Construction
05.2012 - 08.2023
  • Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
  • Transformed uninspiring areas into warm and inviting living spaces using various lighting fixtures, materials, and products.
  • Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
  • Communicated product information, installation methods and product upgrade options.
  • Developed space planning concepts, color palette selections, and textile presentations.
  • Implemented multiple high-end residential and commercial interior design projects within cost, quality and timeframe targets.
  • Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget.
  • Created professional presentations using 2020 to creatively communicate design intent and direction.

Project Manager

Capital Construction Services
05.2012 - 08.2023
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Provided detailed project status updates to stakeholders and executive management.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Education

High School Diploma -

Lloyd C. Bird High School
Chesterfield, VA
06.2001

Skills

  • Budgets and Financial Recordkeeping
  • Analyzing Profitability
  • Handling Complaints
  • Inventory Oversight
  • Originality and Creativity
  • Critical Thinking
  • Problem Anticipation and Resolution
  • Interpersonal and Written Communication
  • Client Needs Assessment
  • Delegation and Supervision
  • Scheduling and Time-Tracking
  • Adaptable to Changing Demands
  • Client Rapport-Building

Timeline

Showroom Manager

Capital Construction Services
05.2012 - 08.2023

Kitchen and Bath Designer

Capital Construction
05.2012 - 08.2023

Project Manager

Capital Construction Services
05.2012 - 08.2023

High School Diploma -

Lloyd C. Bird High School

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Carrie Hibbard