Carrie Jones
Hilton Head Island,SC
Summary
Proven to enhance operational efficiency, I bring a robust blend of administrative support and verbal communication skills. Excelling in customer service and fostering teamwork. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
Work History
Valet Attendant
Haig Point
04.2024 - Current
- Greet and assist members and guests with luggage, groceries, and a variety of other cargo to be safely loaded onto a ferry.
- Provided excellent customer service by promptly greeting guests and assisting with any inquiries or special requests.
- Operate golf cart to deliver and retrieve trailers from ferry. Also assist members to and from ferry when necessary
- Trained new staff on valet procedures and customer service standards.
- Established positive guest relationships through consistent delivery of excellent customer service.
Culinary Administrative Assistant
Hilton Head Health
09.2023 - 04.2024
- Assist Executive Chef with menu development for the restaurant as well as the private cooking lessons and demonstrations
- Manage orders and inventory for the front of the house.
- Code all invoices and receipts
- Assist with food preparation as well as expedite and run food
Guest Service Representative
Hilton Head Health
03.2022 - 09.2023
- Collaborated closely with colleagues across departments to enhance overall guest experience throughout their stay.
- Maintained detailed knowledge of hotel amenities, services, policies, and procedures to provide accurate information to guests.
- Provided personalized recommendations for local attractions, dining options, and transportation services based on guest preferences.
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
- Assisted with luggage handling, valet services and concierge services.
Aircraft Refueler/Guest Services
Dare County Airport
07.2003 - 09.2007
- Maintained safe work environments through rigorous equipment inspections and hazard assessments.
- Provided exceptional customer service, addressing the needs of pilots and crew members in a professional manner.
- Drove fuel trucks, fire trucks, as well as operated several types of tugs to complete work.
- Assisted the aviation mechanic with troubleshooting and tested equipment following repairs.
- Maintained clear and clean ramp, building, and customer areas.
- Washed and detailed aircraft.
Education
Bachelor Of Liberal Arts - Education
University of South Carolina - Columbia
Columbia, SCBachelor Of Nursing - Nursing
Armstrong State University
Savannah, GASkills
- Customer Service
- Data Entry
- Administrative Support
- Dedicated Team Player
- Professional appearance
- Valid Driver's license
- Adaptability and flexibility
- Teamwork and collaboration
Accomplishments
- Private Pilots License
- Airport Rescue Fire Fighter
- Audubon Newhall Preserve Commitee Member
- CPR Certification
Timeline
Valet Attendant
Haig Point
04.2024 - Current
Culinary Administrative Assistant
Hilton Head Health
09.2023 - 04.2024
Guest Service Representative
Hilton Head Health
03.2022 - 09.2023
Aircraft Refueler/Guest Services
Dare County Airport
07.2003 - 09.2007
Bachelor Of Nursing - Nursing
Armstrong State University
Bachelor Of Liberal Arts - Education
University of South Carolina - Columbia