CARRIE JORGENSEN
Cape Coral
Summary
Professional administrative expert prepared for Office Coordinator roles with history of enhancing office productivity and supporting team success. Adept at managing schedules, coordinating meetings, and handling communications. Reliable team player who adapts to changing needs and focuses on achieving organizational objectives with strong organizational and interpersonal skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
BUSINESS OWNER
JND CLEANING INC.
Cape Coral, FL
12.2014 - Current
- Manage day-to-day business operations, scheduling, customer communications, and administrative tasks.
- Maintain accurate client records, invoices, and business documentation.
- Provide exceptional customer service by addressing client concerns and resolving issues promptly and professionally.
- Recruit, train, and supervise staff while ensuring quality standards are met.
- Coordinate appointments, manage calendars, and prioritize multiple tasks in a fast-paced environment.
- Develop and maintain positive relationships with clients through effective communication and reliable service.
PTO President
Patriot Elementary
Cape Coral, FL
07.2025 - Current
- Lead and coordinate school-wide events, fundraisers, and volunteer activities that serve students, families, and staff.
- Foster a positive, welcoming, and inclusive environment while interacting with children, parents, teachers, and community members.
- Collaborate with school administration, teachers, vendors, and community partners to plan and execute programs and events.
- Manage communications, scheduling, budgeting, and organizational tasks to support PTO operations.
- Coordinate volunteer efforts and maintain positive working relationships with students, parents, staff, and community partners.
- Maintain accurate records, handle correspondence, and provide exceptional customer service to parents, staff, and community members.
DUTY OFFICER / DUTY OFFICER TRAINER
Florida Highway Patrol
Fort Myers, FL
01.2008 - 10.2016
- Supervised team of duty officers to ensure efficient and responsive operation.
- Managed emergency responses and provided guidance on critical incidents.
- Proficient in using CAD systems and radio communication to efficiently dispatch units.
- Ability to multitask and prioritize incoming calls to ensure timely response to emergencies.
- Knowledge of local geography to provide accurate directions to officers in the field.
- Trained new dispatchers in procedures and communication skills for effective response.
- Created training manuals and simulations to prepare dispatchers for high-stress situations.
BARTENDER / SERVER
Cross Creek Country Club
Fort Myers, FL
12.1999 - 09.2010
- Proficient in multitasking, prioritizing tasks, and providing exceptional customer service.
- Trained in mixology techniques and craft cocktails for upscale bar service.
- Managed inventory, stocked bar, and provided recommendations for food and drink pairings.
- Proficient in multitasking in a fast-paced environment, maintaining a positive attitude to promote teamwork.
- Implemented cost-saving measures that increased monthly profits by 10%.
- Proficient in accurately completing nightly paperwork for inventory, sales, and cash reconciliation.
Education
Bachelor of Science - Business Supervision And Management
Florida SouthWestern State College
Fort Myers, FL11-2026
Associates of Arts - Business
Florida SouthWestern State College
Fort Myers, FL12-2009
Skills
- Customer Service
- Administrative Support
- Record Keeping
- Effective communication
- Data Entry
- Multitasking
- Problem-solving
- Attention to detail
- Time management
- Conflict resolution
- Time Management
- Leadership
- Team Collaboration
- Conflict Resolution
- Office administration
- Document preparation
- Executive support
- Calendar management
- Expense reporting
Accomplishments
- PTO President, Patriot Elementary (Leadership Role)
- Recognized multiple times by Florida Highway Patrol for excellence in dispatch operations, training, customer service, and teamwork.
Certification
- D.A.V.I.D
- FCIC/NCIC
- FEMA/NIMS Training
- CPR/ First Aid
- Florida Public Safety Training
- Duty Officer Trainer
Timeline
PTO President
Patriot Elementary
07.2025 - Current
BUSINESS OWNER
JND CLEANING INC.
12.2014 - Current
DUTY OFFICER / DUTY OFFICER TRAINER
Florida Highway Patrol
01.2008 - 10.2016
BARTENDER / SERVER
Cross Creek Country Club
12.1999 - 09.2010
Bachelor of Science - Business Supervision And Management
Florida SouthWestern State College
Associates of Arts - Business
Florida SouthWestern State College