Carrie Miller
New Ulm,MN
Summary
Dynamic and results-oriented Licensed Cosmetologist with a proven track record at Great Clips Salon, where I enhanced team performance and financial growth. Excelled in client consultations and fostering relationships through exceptional social skills and active listening. Demonstrated professionalism and ethics, achieving high client retention and satisfaction.
Overview
9
9
years of professional experience
Work History
Cosmetologist
Penazz Hair and Day Spa
06.2023 - Current
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Manager
Great Clips Salon
05.2015 - 06.2023
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
Accounting -
South Central College
Mankato, MN10.2023
Skills
- Social skills
- Friendly Communication
- Active Listening
- Licensed Cosmetologist
- Professionalism and Ethics
- Client Consultations
Timeline
Cosmetologist
Penazz Hair and Day Spa
06.2023 - Current
Manager
Great Clips Salon
05.2015 - 06.2023
Accounting -
South Central College
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