Carrie Moore
Akron
Summary
Dynamic professional with a proven track record, adept in teamwork and collaboration, and excelling in roles requiring attention to detail and multi-tasking. Has background spearheading new policies, enhancing efficiency and customer satisfaction. Demonstrates exceptional team leadership and communication skills.
Overview
10
10
years of professional experience
Work History
Fullfillment Associate
Amazon
Akron, OH
09.2022 - Current
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Increased on-time delivery rates by prioritizing urgent shipments and effectively managing workload distribution among team members.
Branch Operations Coordinator
Penske Truck Leasing
Oakwood Village, OH
10.2014 - 10.2017
- Organized, rolled out, and enforced a new damage policy for vehicles/equipment including billing
- Worked as the liason between rental and service departments
- Conducted quarterly parts inventory at numerous shop locations within the district to maintain proper inventory rotation
- Prepared project documentation for branch teams
- Managed branch budget, optimizing resources to achieve financial goals
- Coordinated staff scheduling for training, including all reservations/class schedules
- Enhanced customer satisfaction through effective communication and prompt resolution of issues.
Education
Career Passport/Certifications - Business Administration And Management
Portage Lakes Career Center
Uniontown, OH05-2003
High School Diploma -
Manchester High School
Akron, OH05-2003
Skills
- Teamwork and collaboration
- Willing to learn
- Attention to detail
- Team leadership
- Written/Oral Communication
- Multi-tasking
Timeline
Fullfillment Associate
Amazon
09.2022 - Current
Branch Operations Coordinator
Penske Truck Leasing
10.2014 - 10.2017
Career Passport/Certifications - Business Administration And Management
Portage Lakes Career Center
High School Diploma -
Manchester High School