Carrie Moore
Akron
Summary
Dynamic professional with a proven track record, adept in teamwork and collaboration, and excelling in roles requiring attention to detail and multi-tasking. Has background spearheading new policies, enhancing efficiency and customer satisfaction. Demonstrates exceptional team leadership and communication skills.
Overview
10
10
years of professional experience
Work History
Fullfillment Associate
Amazon
09.2022 - Current
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Increased on-time delivery rates by prioritizing urgent shipments and effectively managing workload distribution among team members.
Branch Operations Coordinator
Penske Truck Leasing
10.2014 - 10.2017
- Organized, rolled out, and enforced a new damage policy for vehicles/equipment including billing
- Worked as the liason between rental and service departments
- Conducted quarterly parts inventory at numerous shop locations within the district to maintain proper inventory rotation
- Prepared project documentation for branch teams
- Managed branch budget, optimizing resources to achieve financial goals
- Coordinated staff scheduling for training, including all reservations/class schedules
- Enhanced customer satisfaction through effective communication and prompt resolution of issues.
Education
Career Passport/Certifications - Business Administration And Management
Portage Lakes Career Center
Uniontown, OH05-2003
High School Diploma -
Manchester High School
Akron, OH05-2003
Skills
- Teamwork and collaboration
- Willing to learn
- Attention to detail
- Team leadership
- Written/Oral Communication
- Multi-tasking
Timeline
Fullfillment Associate
Amazon
09.2022 - Current
Branch Operations Coordinator
Penske Truck Leasing
10.2014 - 10.2017
Career Passport/Certifications - Business Administration And Management
Portage Lakes Career Center
High School Diploma -
Manchester High School
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