Danika Luceus
LOMA LINDA,CA
Summary
Professional fulfillment specialist with proven track record in efficient inventory management and order processing. Strong focus on team collaboration and adaptability to changing needs. Reliable in achieving results through attention to detail, effective communication, and problem-solving skills. Holds military knowledge and security clearance, showcasing a unique blend of hard and soft skills,
Overview
4
4
years of professional experience
1
1
Certification
Work History
Fullfillment Associate
Amazon
06.2024 - Current
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Transported goods between warehouse locations according to shipment and storage needs.
Supply Specialist
Army National Guard
11.2020 - Current
- Achieved compliance with audit performance requirements.
- Developed comprehensive training programs for incoming personnel, increasing proficiency in supply management tasks.
- Reported property accountability data using Standard Property Book System-R (SPBSR).
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
Primary Customer Service
LMS Logistic Solution
05.2023 - 01.2024
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
- Achieved timely order fulfillment by coordinating efforts among picking, packing, staging, loading, labeling tasks based on priority deadlines.
- Improved warehouse efficiency by streamlining inbound and outbound processes.
- Expedited order processing by accurately picking, packing, and shipping items according to customer specifications.
Tutor
Valdez Educational Services
10.2022 - 12.2022
- Provided homework assistance using specific curriculum and materials.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Education
Bachelor of Science - Kinesiology Health Promotion
California State University
CA05-2026
Associate of Arts - Nursing
San Bernardino Valley College
San Bernardino, CA05-2023
Supply Logistics Specialist - Logistics And Supply Chain Management
United States Army Quatermaster Corps
Fort Lee, VA03-2020
GED -
Adult Education School
Rialto, CA06-2018
Skills
- Teamwork and Collaboration
- Team Leadership
- Work Prioritization
- Microsoft Excel and PowerPoint
- Security clearance
- Language skills
- Military knowledge
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20 staff members.
Certification
- Hazardous Materials Handling Certificate (HAZMAT) - Department of Transportation or OSHA Authorized Providers.
- Basic Life Support (BLS) Certification - American Heart Association.
- Forklift Certification
Languages
French
Native or Bilingual
Haitian Creole
Native or Bilingual
Spanish
Professional Working
English
Full Professional
Timeline
Fullfillment Associate
Amazon
06.2024 - Current
Primary Customer Service
LMS Logistic Solution
05.2023 - 01.2024
Tutor
Valdez Educational Services
10.2022 - 12.2022
Supply Specialist
Army National Guard
11.2020 - Current
Bachelor of Science - Kinesiology Health Promotion
California State University
Associate of Arts - Nursing
San Bernardino Valley College
Supply Logistics Specialist - Logistics And Supply Chain Management
United States Army Quatermaster Corps
GED -
Adult Education School