Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Carrie Morita

Westminster,CA

Summary

Astute & Detail -Oriented Business Professional with 15+ years of expertise guiding comprehensive office, operations, and personnel support to maximize organizational productivity, process, and efficiency. Dedicated and Inspirational Leader capable of fostering partnerships with internal and external stakeholders to align resources, facilitate cross-functional communication, and drive momentum to achieve organizational goals. Analytical & Meticulous Operations Expert who thrives in managing complex and concurrent projects while prioritizing daily tasks in balance with long-term objectives.

Overview

17
17
years of professional experience

Work History

Server

The Ritz-Carlton Hotel Company
07.2024 - Current
  • Delivered prompt and courteous greetings to all customers, enhancing initial impressions.
  • Presented menus while answering inquiries and making tailored recommendations.
  • Accurately took food and beverage orders, ensuring seamless communication with kitchen staff.
  • Facilitated timely service by relaying orders to kitchen and bar personnel efficiently.
  • Served food and drinks in a timely manner, prioritizing guest satisfaction.
  • Monitored guest experiences throughout meals to promptly address any issues.
  • Resolved customer complaints professionally, maintaining high service standards.
  • Managed payment processing, including issuing receipts and handling transactions securely.

Assistant Language Teacher

Stellar International
04.2011 - 04.2023
  • Instruct Kindergarten to Junior High school students in English language communication, pronunciation, reading and writing. Facilitate in-person and online classes, and summer and winter camps.
  • Guided over 5,000 students to achieve outstanding growth in mastery of English speaking and comprehension

Utility Worker

Norwegian Cruise Line
02.2009 - 07.2009
  • Produced a clean environment for customers that dined with the sushi restaurant on a cruise ship. Gallery was sanitized, sterilized, and fully approved by the managers on the ship. The standards for cleaning were very high and had to meet certain guidelines. Worked for 5 months straight with no days off for 14 hours a day.
  • The Pride of America was a very large ship which held many workers to accommodate guests.
  • Part of the Fire Fighting team I was responsible if the ship had a fire at any time.
  • Held standard protocol for a cruise ship traveling all of 7 islands in Hawaii.

Education

Bachelor of Science - Business Administration

University of Maryland, Global Campus
College Park, MD
07.2022

Teacher of English as a Foreign Language (TOEFL) Certification - Language & Culture Coaching

University of California
Los Angeles, California
12.2009

Skills

  • Administrative expertise Program and project oversight Financial planning and budgeting Marketing initiatives Documentation and record keeping Event organization Reporting skills

Languages

Japanese
Limited Working

Timeline

Server

The Ritz-Carlton Hotel Company
07.2024 - Current

Assistant Language Teacher

Stellar International
04.2011 - 04.2023

Utility Worker

Norwegian Cruise Line
02.2009 - 07.2009

Bachelor of Science - Business Administration

University of Maryland, Global Campus

Teacher of English as a Foreign Language (TOEFL) Certification - Language & Culture Coaching

University of California

Similar Profiles

CREATE PROFILE
Carrie Morita