Carrie Neeley
Easley,SC
Summary
Dynamic Program Specialist with a proven track record at Neovance, excelling in training coordination and data management. Skilled in enhancing team performance through effective skill development and problem-solving. Successfully established actionable goals, ensuring seamless integration of new employees and optimizing operational efficiency. Committed to delivering exceptional service and fostering collaboration.
Overview
6
6
years of professional experience
Work History
Program Specialist
Neovance
Easley, SC
05.2022 - Current
- Conducted outreach to insurance companies to obtain and confirm patient benefits related to Botox services.
- Executed data entry processes to accurately document findings.
- Conducted comprehensive training programs for new employees to ensure effective integration into the team.
- Established goals and created action plans to achieve goals.
Dairy Associate
Wegmans Supermarket
Durham, NC
07.2020 - 05.2022
- Assisted customers with inquiries and issues to enhance satisfaction. Provided timely solutions to support customer needs. Collaborated with team members to improve service delivery.
- Facilitated cross-departmental collaboration to enhance operational efficiency.
- Managed register operations to ensure efficient customer transactions.
- Facilitated seamless cart-to-curb delivery process for enhanced customer convenience.
- Maintained optimal inventory levels of dairy products, ensuring freshness and quality standards.
- Operated equipment for stocking and organizing dairy shelves efficiently to maximize product visibility.
- Trained new associates on proper handling techniques, safety protocols, and customer service best practices.
- Monitored expiration dates and rotated stock to minimize waste and maintain product integrity.
Education
High School Diploma -
Adair County R-1
Novinger, MO04-2001
Skills
- Skill development
- Group and individual instruction
- Performance assessments
- Skill building
- Eligibility determination
- Training coordination
- Data management
- Teamwork and collaboration
- Time management
- Problem-solving abilities
Timeline
Program Specialist
Neovance
05.2022 - Current
Dairy Associate
Wegmans Supermarket
07.2020 - 05.2022
High School Diploma -
Adair County R-1