Summary
Work History
Education
Skills
Timeline
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Carrie Nepkin

Frankfort ,IL

Summary

Dynamic Sales designer with a proven track record where I reached $1 million in sales within two years through persuasive selling and expert space planning at Closetfactory. Skilled in visual storytelling and fostering strong client relationships, I consistently exceeded expectations, achieving remarkable customer satisfaction and repeat business as a Therapist and Health Educator.

Work History

Sales Designer

Closetfactory
  • Mentored new hires by sharing knowledge of the sales process and design principles, fostering a supportive team environment.
  • Enhanced company reputation through exceptional customer service, consistently exceeding client expectations.
  • Generated increased revenue by identifying upsell opportunities during client consultations and design implementation stages.
  • Increased customer satisfaction with personalized design consultations and followups.
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Utilized CRM system
  • Reached $1 million in personal sales in 2years
  • Utilized CAD system for commercial and residential spaces

Qualifying National Marketing Director

The J+ Company
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
  • Built strong relationships with industry professionals and influencers.
  • Developed comprehensive marketing plans in alignment with overall business goals and objectives.
  • Developed repeat biz from $0- 79k monthly

Licensed Massage Therapist

Urban Oasis/ Self
  • Contributed to a positive working environment by fostering a supportive and collaborative atmosphere among fellow therapists and clinic staff members alike.
  • Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
  • Educated clients on self-care techniques, empowering them to maintain their well-being between appointments.
  • Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.

Education

Exercise Science

Lynchburg College
Lynchburg, VA

Health Promotion

University of South Carolina
Columbia, SC

Massage Therapy

Sarasota School of Massage
Sarasota, FL

Skills

  • Visual storytelling
  • CRM management
  • Partnership development
  • Affiliate marketing
  • Content creation
  • Customer service
  • Team leadership
  • Goal setting
  • Relationship building

Timeline

Sales Designer

Closetfactory

Qualifying National Marketing Director

The J+ Company

Licensed Massage Therapist

Urban Oasis/ Self

Exercise Science

Lynchburg College

Health Promotion

University of South Carolina

Massage Therapy

Sarasota School of Massage

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