Rachel Campbell
Ocala,FL
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with a track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
6
6
years of professional experience
Work History
SALES DESIGNER
BABETTE’S FURNITURE
08.2022 - Current
- Proactively worked with multiple upper management levels to ensure consistent, high-quality customer service was maintained and presented to guests during furniture sales and interior design plans
- Designed residential spaces that reflected the client’s style preferences and functionality needs through presentations on design software to engage customers and increase sales
- Wrote sales order contracts, processed payments, tracked inventory and followed up with customers post-sale and delivery to ensure customer satisfaction
- This led to the generation of customer referrals as well as future sales
- Developed relationships through active listening and engaging in conversation techniques which led to anticipating and meeting the customer’s needs
- Exceeded monthly sales goals on average of 49.2%
- Maintained a 50% or higher ratio on capturing client information on a monthly goal of 30%
- Worked closely with key vendor reps to increase and maintain product knowledge, troubleshoot delivery issues, and resolve any possible customer concerns
- Instructed and coached new hires during floor sales training.
GUEST ADVOCATE
TARGET
05.2021 - 08.2022
- Provided excellent customer service by assisting customers with various transactions including sales, returns, exchanges, and more
- Trusted to carry out all cash handling within the store including ensuring the store had sufficient funds available to provide a seamless checkout experience.
CHIROPRACTIC ASSISTANT
SYNERGY OVIEDO CHIROPRACTIC
03.2018 - 05.2021
- Collaborated with lead chiropractor in determining optimal therapy treatments to ensure effective pain management for patients
- Administered various types of therapy including laser therapy, pulse wave therapy, spinal decompression, and EMS therapy to patients
- Assisted the medical billing and insurance department in posting checks and processing medical codes as needed to increase efficiency within the practice.
Education
B.S. - HEALTHCARE MANAGEMENT
WESTERN GOVERNORS UNIVERSITY
04.2024
A.A. - BUSINESS ADMINISTRATION
SEMINOLE STATE COLLEGE OF FLORIDA
05.2021
Skills
- Visual storytelling
- Persuasive Selling
- Budgeting expertise
- Sales Presentations
- Client Needs Assessment
- Customer Retention
- Business Prospecting
- Lead Generation
- Teamwork and Collaboration
- Multitasking
- Problem-solving abilities
- Attention to Detail
Timeline
SALES DESIGNER
BABETTE’S FURNITURE
08.2022 - Current
GUEST ADVOCATE
TARGET
05.2021 - 08.2022
CHIROPRACTIC ASSISTANT
SYNERGY OVIEDO CHIROPRACTIC
03.2018 - 05.2021
B.S. - HEALTHCARE MANAGEMENT
WESTERN GOVERNORS UNIVERSITY
A.A. - BUSINESS ADMINISTRATION
SEMINOLE STATE COLLEGE OF FLORIDA
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