Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carrie Ninke

Breezy Point,MN

Summary

I have 23 years of experience in sales, direct sales and customer service.

Reliable and dedicated service professional. Positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Motivated to learn , grow and excel in something new.

Overview

10
10
years of professional experience

Work History

Shipt Shopper

Shipt
10.2021 - 10.2022
  • Shopped for customers in a timely manner to ensure drop off in the scheduled time slots.
  • Provided excellent customer service by communicating with the customer and shopping the correct ordered items.
  • Used problem solving skills to find the right substitutions in case of out of stock items.

Optician

EyeWest Vision Clinic
08.2018 - 10.2021
  • Ensuring patient care is top priority.
  • Assist patients with frame and Lens selection that is best suited for lifestyle and prescription needs.
  • Adjust glasses, perform minor eyeglass repair and troubleshooting.
  • Scheduling appointments.
  • Monitor turnaround time with eyeglass orders and ensure department Communicates with patients.
  • Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Optician

Eye Care Centers
03.2013 - 08.2018
  • Everything above from past job AND: Managed all aspects of Inventory from returns, credit memos, ordering stock frames, Entering in all inventory.
  • Assist in all inventory audits.
  • Meeting with frame reps on monthly basis to order new styles by staying within matrix to keep cost down.
  • Monthly, compile All invoices with statements for billing.

Education

Real Estate License KRS Computer & Business School,-St. Louis Park, MN -

Kaplan Professional School
Bloomington, MN
2012

Office Administration Certificate -

KRS Computer & Business School
1999

Skills

  • Motivated and organized
  • Attention to detail
  • Insurance
  • Inventory
  • Office Administration
  • Troubleshooting
  • Insurance Verification
  • Appointment Scheduling
  • Good listening skills
  • Complaint resolution
  • Customer Service Experience
  • Customer Care

Timeline

Shipt Shopper

Shipt
10.2021 - 10.2022

Optician

EyeWest Vision Clinic
08.2018 - 10.2021

Optician

Eye Care Centers
03.2013 - 08.2018

Real Estate License KRS Computer & Business School,-St. Louis Park, MN -

Kaplan Professional School

Office Administration Certificate -

KRS Computer & Business School

Similar Profiles

CREATE PROFILE
Carrie Ninke