Carrie Perle
Saint Augustine,FL
Summary
Dynamic Technical Product Manager with a proven track record across industries, driving product strategy and agile execution. Expert in SaaS solutions and stakeholder management, achieving 30% year-over-year revenue growth. Adept at leveraging APIs and enhancing web-based workflows, while fostering cross-functional collaboration to deliver impactful digital applications.
Overview
29
29
years of professional experience
Work History
Technical Product Manager, Digital Applications
Healogics
Jacksonville, FL
09.2020 - Current
- Lead product strategy and roadmap execution across multiple agile engineering teams.
- Translate complex clinical operations and supply chain needs into scalable digital solutions that improve wound care workflows and patient supply fulfillment.
- Partner with clinical users, business stakeholders, and engineering teams to drive product discovery, requirements management, and cross-functional initiatives.
- Lead internal and external API integrations, data file exchanges, vendor onboarding, and regulatory activities to support healthcare system security and compliance.
- Work with engineering teams to convert clinical workflows into epics, user stories, API specifications, acceptance criteria, and technical requirements.
- Present roadmap recommendations and architecture tradeoffs to executive leadership while balancing functionality, cost, risk, and operational efficiency.
- Build support, intake change request, and release management processes while leading onboarding for multiple integration partners, contributing to stronger delivery predictability and 30% year-over-year product line revenue growth.
- Guide team adoption of generative AI tools, including Microsoft Copilot, Opus, and Jira Rovo, to streamline documentation, requirements management, daily improved efficiencies, and UX design.
Product Delivery Manager
Bill2Pay (Catalis TM)
Jacksonville, FL
05.2016 - 08.2020
- Led product requirements and multi-product SaaS roadmaps with internal teams, vendors, and enterprise clients for payment platform processing 6M+ annual transactions.
- Set up PMO processes and delivery standards while guiding cross-functional delivery team of PMs, BAs, and QAs through launch and support of secure cloud-based payment applications, improving platform reliability, scalability, and customer alignment.
- Managed team budget, resources, and risk while enforcing SDLC and governance standards to support predictable, high-quality SaaS solution delivery.
- Led executive initiatives including digital payment workflow enhancements, enabling $143M in annual expedited funding for clients.
- Managed AWS migration of 12 servers and 65 applications, delivering $120K in annual savings and better platform performance and scalability.
- Collaborated with engineering teams to identify system risks and resolve integration challenges across APIs, data pipelines, and partner systems.
- Built demand management processes with standardized intake and prioritization, improving transparency and generating $83K in incremental development revenue.
Business Analyst
Bill2Pay (Catalis TM)
01.2006 - 12.2016
- Gathered and translated business and client requirements into clear functional specifications, user stories, and workflow documentation
- Served as the primary liaison between internal teams, external customers, and technical stakeholders to ensure alignment throughout the project lifecycle.
- Conducted detailed analysis and QA validations across payment systems including web and mobile apps, data file transmissions, and security standards
- Supported customers and internal teams by performing system troubleshooting, preparing project status/financial documentation, and onboarding new support staff
- Managed project tracking activities using Axosoft OnTime and JIRA, ensuring accurate tracking of requirements, defects, and release readiness across multiple concurrent initiatives.
Systems Analyst
TNT Logistics (CEVA Logistics)
Jacksonville, FL
01.1998 - 12.2006
Senior Consultant
Inforte Corp (Business & Decision)
Newport Beach & London, UK/CA
01.1998 - 12.2006
Business Analyst
Hewitt Associates (AON Hewitt/Alight)
Newport Beach, CA
01.1998 - 12.2006
Education
MBA - Global Business Management & Finance
University of South Carolina
Columbia, SCBachelor of Science - Computer Information Systems
Arizona State University
Tempe, AZSkills
- Product Lifecycle and Agile Methodologies
- Product Roadmaps
- Cross-functional team leadership and collaboration
- Databases: SQL Server, PostgreSQL, and DynamoDB
- Stakeholder management
- Process improvement
- Industry compliance regulations: PCI, HIPAA, & SOC standards
- Digital application tech: REST APIs, SOAP APIs, XML, Bootstrap, React, JSON
- Software tools: JIRA, Confluence, Smartsheet, MoveIt, MS Office Suite, Co-Pilot, Visio, SharePoint, Mondaycom, Adobe, Postman, and GitHub
- SaaS digital solutions, including web applications, API services, batch processing, SFTP file exchanges, IVR, and email/SMS notifications
- Release management
Timeline
Technical Product Manager, Digital Applications
Healogics
09.2020 - Current
Product Delivery Manager
Bill2Pay (Catalis TM)
05.2016 - 08.2020
Business Analyst
Bill2Pay (Catalis TM)
01.2006 - 12.2016
Systems Analyst
TNT Logistics (CEVA Logistics)
01.1998 - 12.2006
Senior Consultant
Inforte Corp (Business & Decision)
01.1998 - 12.2006
Business Analyst
Hewitt Associates (AON Hewitt/Alight)
01.1998 - 12.2006
MBA - Global Business Management & Finance
University of South Carolina
Bachelor of Science - Computer Information Systems
Arizona State University