Carrie Piner

• Delivered customer care and administrative support for voice production and media marketing clients in radio and television.
• Communicate directly with clients and voice talents to coordinate projects, answer questions, address revisions, and ensure timely completion.
• Maintain clear and professional communication through email, phone, and other business correspondence.
• Coordinated multiple projects, deadlines, client requests, and revisions simultaneously to ensure timely delivery.
• Enter, review, and maintain project information while ensuring accuracy and completeness.
• Maintained clear, professional communication through email, phone, and other correspondence to foster client relationships.
• Proofread scripts for spelling, grammar, punctuation, accuracy, and consistency.
• Review completed audio recordings for accuracy and ensure recorded content matches client-approved scripts before broadcast.
• Work independently with minimal supervision while maintaining accuracy and meeting deadlines.

• Delivered reliable residential cleaning services, ensuring high-quality standards and customer satisfaction.
• Maintained strong customer relationships through dependable and professional service.
• Coordinated daily schedules, prioritizing responsibilities to meet customer needs effectively.
• Cultivated strong customer relationships through consistent and professional service delivery.
• Demonstrated excellent time management, organization, attention to detail, and reliability.

• Delivered friendly and professional customer service, enhancing customer satisfaction in busy retail environment.
• Supported customers with inquiries and purchases, ensuring a smooth shopping experience.
• Handled customer concerns professionally and worked toward positive resolutions.
• Addressed customer concerns professionally, achieving positive resolutions and improving customer loyalty.
• Worked effectively with team members to complete daily responsibilities.

Completed college coursework in Medical Coding.