CARRIE ROOB
Oak Harbor,Ohio
Summary
Dedicated law enforcement professional with more than 32 years of experience in public safety communications, records management, customer service, and training. Proven ability to lead teams, manage sensitive information, and support agency operations with professionalism and efficiency. Strong communicator with a passion for training, problem-solving, and delivering exceptional service to both internal departments and the public.
Overview
1
1
Certification
32
32
years of professional experience
Work History
Records Management Supervisor
Fremont Police Department
Fremont, Ohio
01.2019 - 06.2026
- Supervise and manage police records operations while ensuring compliance with departmental, state, and federal regulations.
- Coordinated with multiple departments and outside agencies to enhance accuracy and security of records management systems.
- Resolved departmental recordkeeping issues through problem-solving and process improvements, increasing compliance with regulations.
- Conduct background checks, expungements, and IBR/NIBRS validations with a high level of accuracy and confidentiality.
- Serve as lead support and systems administrator assistant (SAA) for Motorola Flex RMS operations and reporting functions.
- Maintain current knowledge of records management technology, CJIS compliance standards, and reporting requirements.
- Trained and instructed personnel on law enforcement systems, improving user competency in LEADS, Motorola Flex RMS, PIPS RMS, NIBRS, and related software platforms.
- Provide timely assistance to the public while maintaining professionalism and attention to detail.
School Bus Driver
Benton Carroll Salem Schools
Oak Harbor, Ohio
03.2014 - 03.2026
- Safely transport students while maintaining strict adherence to transportation safety regulations and procedures.
- Perform detailed pre-trip and post-trip vehicle inspections to ensure operational safety and compliance.
- Cultivated positive and encouraging environment for students and families through supportive interactions.
- Impact Award - nominated by a graduating senior for consistently promoting positivity and encouragement.
Dispatcher
Fremont Police Department
Fremont, Ohio
09.1994 - 12.2018
- Coordinated emergency response efforts between officers, fire departments, EMS, and outside agencies to ensure timely and effective incident resolution.
- Manage high-volume emergency and non-emergency communications with professionalism and composure.
- Utilize advanced multitasking and communication skills to manage critical incidents effectively.
- Demonstrate sound judgment and calm decision-making during high-pressure emergency situations.
- Train and instruct personnel on law enforcement systems, including LEADS, PIPS RMS, NIBRS, and related software platforms.
- Maintain accurate data entry.
Education
Criminal Justice / Law Enforcement Studies
Owens Community College
Perrysburg, Ohio09-1994
High School Diploma -
Benton Carroll Salem
Oak Harbor, Ohio05-1992
Skills
- Motorola Flex RMS Systems
- NIBRS / IBR Validation
- CJIS Compliance
- Records Management
- Policy Compliance
- Interagency Coordination
- Public Safety Communications
- Training & Instruction
- Problem Solving
- Multitasking
- Leadership & Team Support
- Customer Service Excellence
Certification
LEADS, Non-Entering TAC with CCH, Security and Privacy - General User, CJIS, Security and Privacy: Security Role, National Incident-Based Reporting System (NIBRS), Motorola Solutions, Flex System Application Administration (SAA)
Timeline
Records Management Supervisor
Fremont Police Department
01.2019 - 06.2026
School Bus Driver
Benton Carroll Salem Schools
03.2014 - 03.2026
Dispatcher
Fremont Police Department
09.1994 - 12.2018
Criminal Justice / Law Enforcement Studies
Owens Community College
High School Diploma -
Benton Carroll Salem