Carrie Sewald
Walker,MN
Summary
Accomplished manager adept in inventory management and fostering customer relations. Spearheaded initiatives that significantly enhanced dining experience and operational efficiency. Excelled in coaching staff, achieving a harmonious team environment. Demonstrated exceptional time management, ensuring smooth daily operations.
Overview
26
26
years of professional experience
Work History
Cashier/Bookkeeper
SuperOne Foods
02.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted in bookkeeping responsibilities.
- Counting all money in safe and entering data into computer.
- Keeping track of daily money going in and out.
Restaurant Manager
Green Mill
10.2013 - 12.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Chef/Manager
Giannis Steakhouse
01.1999 - 10.2013
- Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Managed staffing schedules, minimizing labor costs while maintaining optimal kitchen performance during peak hours.
- Introduced creative specials that catered to customer preferences, contributing to an increase in repeat business.
- Mentored junior chefs and provided guidance in culinary techniques, fostering a supportive team environment.
- Consistently met budgetary goals by carefully monitoring expenses and adjusting menu pricing as needed.
- Developed comprehensive menus with a focus on seasonal ingredients and regional flavors, resulting in a unique dining experience.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Correctly calculated inventory and ordered appropriate supplies.
Education
Doctor in Veterinary Medicine
Minnesota School of Business
Plymouth, MNCulinary Arts & Business Managment -
Hennepin Tech College
Brooklyn Center, Mn1998
Skills
Customer Relations
Time management skills
Cleaning and sanitizing
Coaching and mentoring
Reports and documents
Written and verbal communication
Inventory management
Cash Handling
Customer assistance
Business administration
Improvement initiatives
Excellent with people
Patience with people
Timeline
Cashier/Bookkeeper
SuperOne Foods
02.2023 - Current
Restaurant Manager
Green Mill
10.2013 - 12.2023
Chef/Manager
Giannis Steakhouse
01.1999 - 10.2013
Doctor in Veterinary Medicine
Minnesota School of Business
Culinary Arts & Business Managment -
Hennepin Tech College
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