Carrie Skaggs
Queen Creek,AZ
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Whitton Plumbing
2021.09 - 2022.03
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products and services.
Phlebotomy Technician
Aerotek
2021.06 - 2021.09
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Obtained blood specimens by performing venipunctures and finger sticks 30+ times per day.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
Phlebotomy Extern
SouthEast VA
2021.04 - 2021.05
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Obtained blood specimens by performing venipunctures and finger sticks 40+ times per day.
Education
High School Diploma -
Bellflower High School
Bellflower, CAPhlebotomy
East Valley Medical College
Mesa, AZ05.2021
Skills
- Customer Relations
- Microsoft Word
- Phlebotomy Functions
- Time Management
- Tracking Specimens
- Venipuncture and Capillary Puncture
- HIPAA
- Centrifugation
Timeline
Customer Service Representative
Whitton Plumbing
2021.09 - 2022.03
Phlebotomy Technician
Aerotek
2021.06 - 2021.09
Phlebotomy Extern
SouthEast VA
2021.04 - 2021.05
High School Diploma -
Bellflower High School
Phlebotomy
East Valley Medical College