Skilled leader, planner and problem-solver with 25-years in customer-centric fields. Known for excellent attention to detail and great work ethic. Conscientious, hardworking and excels at multitasking in fast-paced environments. Versatile and dependable with results-driven and focused approach to completing work.
Overview
19
19
years of professional experience
Work History
CVS Specialist IV
Department of Family and Protective Services
San Antonio, Texas
11.2017 - 11.2023
Management of large caseload of youths and families, including but not limited to youth with special needs
Ensured the physical, medical, and wellbeing needs for each individual was met according to state guidelines and department policy
Developed and maintained effective communication and close working relationship with community partners and providers
Generated reports to track performance metrics of team members.
Coordinated with other departments to ensure efficient workflow processes.
Conducted regular meetings with clients to review progress and address any concerns.
Affidavit writing and reporting to Bexar County Judges regarding individual case progression
Exercised versatility in fast-paced, agile work environments
Co-Director
Pembroke Road Child Development Center
Pembroke Pines, Florida
03.2007 - 04.2009
Oversight of student enrollment and maintenance of student records to meet state guidelines
Instituted accounting procedures to control timely collection of tuition payments and accounts payables
Managed staff of teachers, teacher's aides, cooks and maintenance personnel
Instituted voluntary pre-kindergarten program, meeting all state-mandated guidelines for operation.
Director of Sales and Marketing
Marware, Inc.
Hollywood, Florida
07.2004 - 09.2006
Directed vendor relations with distributors to promote sales and marketing efforts
Developed creative content including marketing collateral, and assisted with management in trade shows and industry events
Collaborated with leadership teams on product launches, strategy development.
Coordinated with other departments such as finance or operations regarding project timelines or budget allocations.
Child Protective Investigator Supervisor at Department of Family and Protective ServicesChild Protective Investigator Supervisor at Department of Family and Protective Services
Conservatorship Specialist IV at TX Department of Family and Protective ServicesConservatorship Specialist IV at TX Department of Family and Protective Services
Conservatorship Child Watch Case Manager V at Department of Family and Protective ServicesConservatorship Child Watch Case Manager V at Department of Family and Protective Services