Carrie Clevenger
Wyoming,IA
Summary
Detail oriented professional with strong technical and communication skills with the ability to learn concepts quickly. Loan management professional with comprehensive background in overseeing loan processes and ensuring regulatory compliance. Known for fostering team collaboration and achieving outstanding results. Skilled in risk assessment, customer relationship management, and adapting to changing needs.
Overview
13
13
years of professional experience
Work History
Farm Loan Manager
Farm Service Agency
02.2023 - Current
- Full-Time (40 hours), Grade 12 Step 2
- Mentored junior team members in best practices for loan origination, underwriting, and servicing processes, fostering a cohesive work environment that prioritized professional growth.
- Assisted customers with completing loan applications and other paperwork.
- Managed borrower expectations throughout the entire application process by keeping them informed about their progress at every stage of the transaction lifecycle.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Assistant Farm Manager
Mineral Creek Farms
08.2011 - Current
- Family owned farm with 1700 acres of row crop and 150 head cow/ calf operation
- Enhanced livestock health through regular feeding, cleaning, and monitoring of animals for signs of illness or injury.
- Ensured timely planting and harvesting of crops by operating various types of agricultural machinery.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Farm Loan Officer
Dubuque County Farm Service Agency
09.2018 - 02.2023
- Full-Time (40 Hours), Grade 11 Step 2
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Assisted customers with completing loan applications and other paperwork.
- Processed loan applications and monitored progress from start to finish.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Program Technician
Clinton Farm Service Agency, USDA
09.2016 - 09.2018
- Full-Time (40 Hours), Grade 7 Step 2
- Managed program field office activities to increase program awareness and participation.
- Collaborated with cross-functional teams to establish project timelines and deliverables, ensuring timely project completion.
- Contacted program applicants and obtained required enrollment information, documentation and signatures.
Education
Bachelor of Science - Animal Science, Business Management
The University of Findlay
Findlay, Ohio05.2015
Associate in Science -
Black Hawk Community College East Campus
Galva, Illinois05.2013
Skills
- Loan Servicing
- Policy Implementation
- Team Leadership
- Complex Problem-Solving
- Staff Management
- Customer Relationship Management (CRM)
Timeline
Farm Loan Manager
Farm Service Agency
02.2023 - Current
Farm Loan Officer
Dubuque County Farm Service Agency
09.2018 - 02.2023
Program Technician
Clinton Farm Service Agency, USDA
09.2016 - 09.2018
Assistant Farm Manager
Mineral Creek Farms
08.2011 - Current
Associate in Science -
Black Hawk Community College East Campus
Bachelor of Science - Animal Science, Business Management
The University of Findlay
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