Carrie Spatz
Orlando,FL
Summary
Customer-oriented Restaurant Supervisor with seven years of high-volume experience building relationships, cultivating partnerships and growing profit channels.
Overview
8
8
years of professional experience
Work History
Server
The Boathouse Disney Springs
Lake Buena Vista, FL
03.2016 - 07.2018
- Provided exceptional service to high volume of daily customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Followed health safety guidelines when preparing and serving food products.
Front of House Supervisor
The Boathouse Disney Springs
Lake Buena Vista, FL
07.2018 - 03.2024
- Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
- Monitored and reviewed daily operations, such as seating arrangements, sanitation standards, and inventory levels.
- Implemented cost saving measures to reduce operating expenses while maintaining quality standards.
- Ensured compliance with all local health codes by regularly inspecting kitchen areas and equipment.
- Managed financial transactions at the end of each shift ensuring accuracy in cash handling procedures.
- Developed strategies to improve the efficiency of front-of-house operations.
- Resolved customer complaints in a professional manner.
Education
Associate of Science - Certified Medical Assistant
Moraine Valley Community College
Palos Hills, IL05-2015
Skills
- Extensive bar and restaurant sales knowledge
- Proficient in systems such as Aloha, Avero, Shiftnotes, Toast, and Hotschedules
- Outstanding skills in fostering and sustaining strong account relationships
- Adept to keeping daily cash flow logs and audits for high-volume restaurants
Timeline
Front of House Supervisor
The Boathouse Disney Springs
07.2018 - 03.2024
Server
The Boathouse Disney Springs
03.2016 - 07.2018
Associate of Science - Certified Medical Assistant
Moraine Valley Community College
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