Highly-motivated employee with desire to take on new challenges. Strong work ethic with exceptional clinical, communication and organization skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
1
1
Certificate
Work History
Treatment Coordinator/CDA
Flathead Dental Implant Arts(formerly MCLD)
Kalispell, MONTANA
07.2020 - 02.2024
Built Anesthesia based surgery center from the ground up implementing all systems including digital work flow with state of the art technology, IO & EO photography, marketing, scheduling, patient financing, treatment coordinating.
Gathered and reviewed patient records, data and health history to share with dentist and anesthesia team for quick and accurate patient assessments, diagnoses and treatment.
Created customized treatment plans for patients based on individual needs.
Built loyal patient following and retained return patients by providing empathetic & caring service.
Maintained a neat, clean and organized environment throughout the office.
CDA/Recall Coordinator
Larry Clayton
Bigfork, MT
01.2014 - 12.2022
Tracked inventory levels of dental materials, tools, and equipment to ensure sufficient stock was always available.
Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
Established clean, sterile and welcoming environment for patients.
Extensive Lab Work
Recall Coordinator on Fridays
Monitored patient progress throughout their visit to ensure a positive outcome from treatments provided.
Actively participated in team meetings to discuss workflow strategies for improving productivity.
Surgical Assistant
Dr Doug Smith/Kalispell Regional Medical Center
Kalispell, MONTANA
07.2016 - 12.2016
Organized and ordered all inventory necessary to perform all dental restorative/surgical necessary on high risk special needs patients and assisted Dr Doug in the OR/hospital setting.
Conducted routine maintenance of equipment used in dentistry operations.
Took digital X-rays of teeth using radiographic equipment.
Worked all positions in dental office including advanced Chairside Assisting & Lab Work, HR, Office Manager, Accounts Payable, Scheduling Coordinator, Treatment Coordinator, Marketing Coordinator, Insurance Coordinator.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Assisted in the recruitment process by conducting interviews and making hiring decisions based on candidate qualifications~ Provided training to new hires on office policies and procedures.
Developed strategies for improving efficiency within the scheduling process, including creating an ideal block/scheduling to goal system.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Skills
Case Presentation
Treatment Planning
Patient Relations
Project Management
Office Administration
Articulate Communication
Organizational Skills
Attention to Detail
Goal Setting
Financial Counseling
HIPAA Compliance
X-ray Interpretation skills
Chairside Assisting
Sterilization
Customer Service
Affiliations
Outdoor life including fly fishing, camping, hiking, kayaking, X country skiing, archery
Ongoing commitment to volunteer work through Shepard's Hand, Dental Day of Caring, Feeding the Flathead and any other events that support our community and those in need.
Certification
Advanced Practice Management, Case Presentation, Treatment Coordinating, and Clinical Courses taken throughout the past 25 years.
Dental treatment coordinator and Surgical Director at Aria Dental Implant Center & Dental Hearts Implant CenterDental treatment coordinator and Surgical Director at Aria Dental Implant Center & Dental Hearts Implant Center