Carrie Sturgeon
Mineral Ridge
Summary
Dynamic professional with a proven track record at Roth Brothers, Inc., excelling in workforce management and strategic planning. Expert in demand forecasting and schedule optimization, driving team effectiveness and enhancing operational efficiency. Skilled in fostering employee engagement and collaboration, resulting in improved performance and trust among cross-functional teams.
Overview
21
21
years of professional experience
Work History
Work Force Management Coordinator
Roth Brothers, Inc.
Youngstown, OH
10.2020 - Current
- Prepared and maintained workload for multiple states.
- Optimized schedules, forecasts and logistics to facilitate timelines.
- Managed real-time inbound call traffic across multiple regions.
- Perform as needed reporting and analysis to improve overall performance of technicians and enable strong business practices.
- Streamlined communication channels with cross-functional teams, enhancing collaboration and productivity.
- Coordinate productive scheduling to improve efficiency and increasing overall team effectiveness.
- Served as a liaison between management and frontline staff, fostering open communication channels that led to increased trust and engagement among team members.
Vice President
Power Tool & Supply
Youngstown, OH
04.2004 - 01.2015
- Cultivated strong relationships with key customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Identified opportunities to improve business process flows and productivity.
- Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
- Collaborated with management to ensure profitability.
- Participated in shareholder discussions and decision making.
Education
Bachelor of Arts - Political Science
Youngstown State University
Youngstown, OH12-1995
Skills
- Strategic thinking
- Demand forecasting
- Performance analysis
- Workforce planning
- Employee engagement
- Schedule optimization
- Resolving issues
- Managing schedules
- Schedule coordination
- Workforce management
- Capacity planning
- Resource planning
Affiliations
- Alliance of Transylvanian Saxons
- Youngstown Road Runners
Timeline
Work Force Management Coordinator
Roth Brothers, Inc.
10.2020 - Current
Vice President
Power Tool & Supply
04.2004 - 01.2015
Bachelor of Arts - Political Science
Youngstown State University
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