Carrie Thrasher

Served food and beverages promptly with focused attention to customer needs.

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Bussed and reset tables to keep dining room and work areas clean.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Train new employees, cash handling, make sure guests have a pleasant dining experience. I also helped open up 5 new stores within the DFW metroplex

• Conducted evaluations and observed employee performance to identify areas of needed improvement.
• Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
• Developed training programs to meet company objectives.
• Monitored employee progress and gave feedback to management and additional training requirements.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.