Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carrie Trammell

Greenbush,MI

Summary

Office Manager and optician at SVS Vision, adept at enhancing team productivity and customer service. Expert in frame selection and knowledgeable with vision insurances. A dependable team player.

Overview

45
45
years of professional experience

Work History

Office Manager/optician

SVS Vision
2011.05 - Current
  • Coordinated scheduling for team meetings and client appointments to optimize productivity.
  • Developed office procedures that improved communication and collaboration among staff members
  • Oversaw onboarding process for new employees, enhancing training efficiency and engagement.
  • Maintained compliance with health and safety regulations, fostering a safe work environment.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Handled sensitive employee and client ininformation with utmost confidentiality, maintaining trust and integrity.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.

Office Manager/Optician

Belleville Vision Center
1981.06 - 2011.05

Oversaw optical services as optician and manager after initial role as co-op student in 1981. Cultivated strong customer relationships and operational efficiency at Belleville Vision Center for three decades.

Education

High School Diploma -

Airport
Carleton Mi
01.1983

Skills

Customer service

Frame selection

Knowledgeable with vision insurance

Frame adjustments

Contact lens classes

Team player

Dependable

Timeline

Office Manager/optician

SVS Vision
2011.05 - Current

Office Manager/Optician

Belleville Vision Center
1981.06 - 2011.05

High School Diploma -

Airport
Carrie Trammell