Carrie Tubbs
Avon,NY
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
23
23
years of professional experience
Work History
Secretary/District Registrar
Dansville Primary School
09.2002 - 08.2025
- Organized and maintained accurate student records using school management software.
- Coordinated communication between faculty, parents, and students to enhance collaboration.
- Assisted in planning school events, ensuring all logistical details were addressed effectively.
- Trained new administrative staff on operational procedures and office protocols consistently.
- Developed strategies for improving internal communications among departments and teams.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
- Improved office workflow by redesigning document submission process.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed student enrollment processes, ensuring accurate data entry and record maintenance.
- Implemented efficient registration workflows, improving overall processing time for new student applications.
- Collaborated with faculty to resolve student registration issues, enhancing communication and support services.
- Greeted every guest with personable approach and provided knowledgeable service.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Streamlined filing systems to improve document retrieval and organization processes.
Education
High School Diploma -
North Rose-Wolcott High School
Wolcott, NYNo Degree - Office Services & Procedures
CCBI
Syracuse, NYSkills
- Customer service
- Verbal and written communication
- Organization
- Keyboarding skills
- Multi-line phone systems
- Database management
- Confidentiality
- Prioritization and time management
- Documentation and recordkeeping
- Office equipment operation
Timeline
Secretary/District Registrar
Dansville Primary School
09.2002 - 08.2025
High School Diploma -
North Rose-Wolcott High School
No Degree - Office Services & Procedures
CCBI