Carrie Williams
Wylie,TX
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
2
2
years of professional experience
Work History
Office Manager/ Co-Owner
Texas Prime Auto
Arlington , TX
05.2023 - 04.2025
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Previewed vehicles at auctions to determine cost of repairs for profit margin.
- Detailed vehicles and made repairs.
- Kept an inventory list on all vehicles to ensure workflow was being completed in a timely manner.
- Built relationships with customers and sales representatives.
- Developed and implemented office policies and procedures.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Maintained filing system for records, correspondence and other documents.
- Supervised staff members, organized schedules and delegated tasks.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Responded to customer inquiries via phone or email in a professional manner.
- Maintained confidential records relating to personnel matters.
- Processed payroll accurately ensuring all employees were paid on time.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Monitored inventory levels and placed orders when needed.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Coded and entered daily invoices with in-house accounting software.
- Trained and mentored administrative staff members in company policies, daily task execution, and industry best practices.
- Managed office inventory and placed new supply orders.
Skills
- Excel data analysis
- Budget preparation
- Invoice tracking
- Payroll processing
- Office administration
- Customer relationship management
- Inventory management
- Vehicle assessment
- Conflict resolution
- Time management
- Financial reporting
- Administrative support
- Financial tracking
- Administrative oversight
- Customer service
- Banking operations
- Employee supervision
- Staff hiring
- Office management software
Timeline
Office Manager/ Co-Owner
Texas Prime Auto
05.2023 - 04.2025