Lucy Perez

Led daily office operations for medical imaging and diagnostics facility, optimizing workflow and service delivery.

• Managed office operations at Unicare MRI, ensuring smooth daily functions. Handled authorizations, insurance verifications, and peer-to-peer authorizations. Conducted interviews and assisted with new hires to build a reliable team. Supported marketing efforts by delivering materials and fostering relationships with local clinics to grow the business. Communicated with patients, scheduled appointments, and coordinated with healthcare providers.
• Coordinated scheduling for patient appointments and diagnostic procedures.
• Streamlined inventory management of medical supplies and office materials, ensuring availability and efficiency.

Managed scheduling for inpatient procedures and ensured efficient allocation of time, staff and resources

• Implemented and maintained protocols to ensure seamless daily operations.
• Utilized various software to manage billing, prior authorizations, and insurance verification processes.
• Coordinated patient care by scheduling appointments and liaising with health care providers.

• Analyzed market trends to identify potential opportunities for growth.
• Managed attorney and doctor accounts by maintaining regular communication and updates.
• Built relationships with influencers in the industry for increased visibility.