Summary
Overview
Work History
Education
Skills
Technical Certificates
Timeline
Server

Carrie (Melissa) Egbert

Celebration,FL

Summary

Customer-oriented General Manager with 10 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

10
10
years of professional experience

Work History

General Manager

Maui Beach Resort Restaurant LLC
Maui , HI
05.2012 - 06.2022
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.

Education

Associate Of Business Administration - Hospitality Administration And Management

Valencia College
Orlando, FL
01.2019

Bachelor - Business Management

Troy University
Troy, AL
08.2012

Associate Of Applied Business - Business Administration And Management

George C Wallace Community College - Dothan
Dothan, AL
08.2010

Skills

  • Finance and Accounting Oversight
  • Hiring and Onboarding
  • Administrative Management
  • Business Leadership
  • Sales Tracking
  • Department Oversight
  • Management Training
  • Problem Anticipation and Resolution
  • Supplier Monitoring
  • Profit and Loss Control
  • Supervision and Training

Technical Certificates

Hospitality Guest Service Specialist

Business Specialist

Operations Support & Services


Certificate of Training

Food Allergens Essentials


Certificate of Completion

Sexual Harassment Prevention for Managers


Timeline

General Manager

Maui Beach Resort Restaurant LLC
05.2012 - 06.2022

Associate Of Business Administration - Hospitality Administration And Management

Valencia College

Bachelor - Business Management

Troy University

Associate Of Applied Business - Business Administration And Management

George C Wallace Community College - Dothan
Carrie (Melissa) Egbert