Carrigan Williams
Keller,TX
Summary
Certified Medical Assistant, Phlebotomist, EKG and Patient Care Technician seeking an entry level position to build upon my educational foundation and apply a compassionate and supportive approach to patient care. Strong communication skills and eager to maximize my interpersonal skills and dedication in an engaging and challenging environment.
Overview
5
5
years of professional experience
4
4
Certification
Work History
Customer Service Associate
Walmart
Keller, Texas
04.2022 - Current
- Assisted customers with product inquiries and returns efficiently.
- Managed cash register operations and processed transactions accurately.
- Resolved customer complaints with empathy and effective problem-solving techniques.
- Collaborated with team members to improve customer service processes regularly.
- Greeted customers and identified their needs.
- Kept work area neat, clean, and well-stocked at all times.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Demonstrated active listening skills when responding to customer questions and complaints.
Cashier
Dicks Sporting Goods
North Richland Hills, TX
02.2021 - 04.2022
- Answered customer questions and provided store information.
- Recovered and organized stock throughout each shift to keep racks customer-ready.
- Performed stock processing by filling and stocking floor racks and backstock racks.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Processed refunds for worn, damaged and broken merchandise.
- Used suggestive selling techniques to promote add-on sales.
Education
Bachelor of Science -
The University of Texas At Arlington
Arlington, TX05-2028
Associate of Arts -
Tarrant County College
Fort Worth, TX05-2025
High School Diploma -
Birdville High School
North Richland Hills, TX05.2023
Skills
- Team-Oriented
- Customer Service
- Retail Transactions
- Order Selection and Preparation
- Time Management
- POS Operations
- Inventory Control
- Customer Relations
- Loyalty Program Promotion
- Product Knowledge
- Cash Register Operation
Certification
- Licensed Medical Assistant - 2023
- Licensed Phlebotomist - 2023
- Licensed EKG Technician - 2023
- Licensed Patient Care Technician - 2023
- BLS Training - 2023
Timeline
Customer Service Associate
Walmart
04.2022 - Current
Cashier
Dicks Sporting Goods
02.2021 - 04.2022
Bachelor of Science -
The University of Texas At Arlington
High School Diploma -
Birdville High School
Associate of Arts -
Tarrant County College