Carrington Carter
Kevil,KY
Summary
Adept at enhancing guest experiences and streamlining operations, I leveraged my inventory management and guest relations expertise at Caesars Entertainment and Jasmine Restaurant. Skilled in teamwork and maintenance, I significantly contributed to operational efficiency and customer satisfaction, embodying a professional appearance and fostering positive guest interactions.
Overview
5
5
years of professional experience
Work History
Room Attendant
Caesars Entertainment
06.2024 - Current
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Handled requests for extra linens, toiletries and other supplies.
- Changed bed linens and collected soiled linens for cleaning.
Food Runner
Jasmine Restaurant
05.2019 - 09.2024
- Greeted customers and provided outstanding customer service.
- Engaged in suggestive selling and other sales techniques.
- Greeted customers and provided menus upon arrival to dining room.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Processed payments for orders and provided customers with change.
- Addressed customer complaints and inquiries to verify satisfaction.
Server
Jasmine Restaurant
05.2019 - 09.2024
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Checked guests' identification before serving alcoholic beverages.
Education
Cosmetology Diploma - Cosmetology
West Kentucky Community And Technical College
Paducah, KY05.2024
Skills
- Inventory and supply
- Chemicals disposal
- Guest Relations
- Teamwork
- Maintenance understanding
- Professional Appearance
Timeline
Room Attendant
Caesars Entertainment
06.2024 - Current
Food Runner
Jasmine Restaurant
05.2019 - 09.2024
Server
Jasmine Restaurant
05.2019 - 09.2024
Cosmetology Diploma - Cosmetology
West Kentucky Community And Technical College
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