Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Carrington Evans

Carrington Evans

Chicago,IL

Summary

Resourceful Senier Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Overview

8
8
years of professional experience

Work History

Account Executive

Phonecheck
10.2022 - Current
  • Attended networking events to build relationships and identify sales opportunities.
  • Trained clients on product features and updates to secure buy-in.
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Executed successful sales strategies to convert leads into customers.
  • Prepared additional quotes for current clients to upsell products and services.
  • Resolved issues promptly to drive satisfaction and enhance customer service.

Medium Business Account Manager

Dell Technologies
05.2018 - 09.2022
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
  • Built relationships with customers and community to establish long-term business growth.
  • Implemented systems and procedures to increase sales.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Successfully mentored 5 or more new account managers within their first 90 days
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

Operations Assistant

CyberMaxx
05.2018 - 06.2021
  • Developed strategies to streamline operational processes and reduce costs.
  • Trained and supervised employees on office policies and procedures.
  • Managed day-to-day department operations with effective workflow coordination.
  • Completed daily logs for management review.

Education

Bachelor of Science - Finance

Tennessee Technological University, Cookeville, TN
05.2018

Skills

  • Sales Strategies Implementation
  • Strategic Selling
  • Customer Presentations
  • Needs Assessment
  • Goals and Performance
  • Business Development and Planning
  • Account Management
  • Order Management

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Account Executive - Phonecheck
10.2022 - Current
Medium Business Account Manager - Dell Technologies
05.2018 - 09.2022
Operations Assistant - CyberMaxx
05.2018 - 06.2021
Tennessee Technological University - Bachelor of Science, Finance

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Carrington Evans