Summary
Overview
Work History
Education
Skills
Timeline
Generic

CARRION SHEARIN

Cullman

Summary

Knowledgeable Patient Registration Representative highly proficient in coordinating smooth admissions and appointment registrations. Well-versed in current codes and insurance procedures. Detail-oriented in building and updating files.

Overview

17
17
years of professional experience

Work History

Patient Registration Specialist

Orthopedic And Sports Medicine
Cullman
02.2024 - Current
  • Verified insurance and collected critical data elements to properly identify and bill patients.
  • Screened patients before and during admissions processes.
  • Conducted insurance eligibility verifications to ensure coverage of services provided.

Rename faxes. Scan documents in PC

  • Ensured all forms were completed accurately, including insurance information and other demographic data.
  • Prepared documents for scanning into the electronic health record system as necessary.
  • Maintained accurate patient records in accordance with HIPAA regulations and organizational policies.
  • Collaborated closely with clinical staff members regarding scheduling conflicts or cancellations due to unforeseen circumstances.
  • Performed clerical tasks such as filing, faxing, copying, as requested.
  • Maintained compliance with HIPAA regulations when handling confidential patient information.
  • Processed payments received from patients, reconciling receipts with daily deposits.
  • Provided guidance on proper completion of forms related to registration processes.
  • Handled cash transactions accurately according to established procedures.
  • Scheduled appointments for patients using an electronic medical record system.
  • Protected medical information against unauthorized access, loss, or corruption by consistently following security protocols.
  • Verified insurance benefits prior to patient visits to maximize reimbursement potential.

Patient Registration Specialist

Cullman Regional Hospital UCCI
Cullman
11.2020 - Current
  • Insurance Verification
  • Data Entry
  • Appointment Scheduling
  • Updated patient demographic information in [System] to prevent treatment and recordkeeping errors.
  • Enhanced electronic records management systems to meet new needs and forecasted demands.
  • Scheduled appointments for patients using an electronic medical record system.
  • Performed clerical tasks such as filing, faxing, copying as requested.
  • Entered data into the computerized registration system to update patient demographics records.
  • Processed payments received from patients, reconciling receipts with daily deposits.
  • Greeted patients and visitors, verified patient information, and collected copayments for services rendered.
  • Maintained confidentiality of patient information at all times in compliance with HIPAA regulations.

Store Manager

Sally Beauty Supply
Cullman
11.2018 - 11.2020
  • Updated and maintained store signage and displays.
  • Updated POS system with new products and promotional offers.
  • Monitored inventory levels and placed orders to restock shelves.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Performed regular price checks to ensure competitive pricing.
  • Formed and sustained strategic relationships with clients.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Resolved customer complaints in a timely manner.
  • Assessed operational efficiency of the store's departments.

Central Sterile Technician

Cullman Regional Hospital
Cullman
10.2017 - 01.2019
  • Identified discrepancies in product labeling or packaging issues that could affect patient safety or care outcomes.
  • Organized and assembled routine or specialty surgical instrument trays or other sterilized supplies, filling special requests as needed.
  • Operated sterilizers, autoclaves, washer-disinfectors, ultrasonic cleaners.
  • Changed autoclave charts daily by dating and initialing each chart load.
  • Responded appropriately to emergency situations involving instrumentation or personnel needs.
  • Purged waste from equipment by connecting equipment to water sources and flushing water through systems.
  • Adhered to universal precautions when handling contaminated materials.
  • Started equipment and observed gauges and equipment operation to detect malfunctions.
  • Monitored biological and chemical wash solution to determine quality and consistency for decontamination of instruments and medical equipment.
  • Checked sterile supplies to detect outdated materials.
  • Performed decontamination of reusable medical devices according to established protocols.
  • Inspected all equipment for damage prior to use.
  • Recorded results of biological and diagnostic tests.
  • Conducted routine maintenance on all sterilizing equipment per manufacturer specifications.
  • Assembled and wrapped trays of instruments for operating rooms and clinics.
  • Monitored inventory levels and ordered supplies as needed.
  • Rotated stock to maintain uninterrupted supply support for assigned areas.
  • Evaluated expired products for re-sterilization eligibility according to hospital protocol.

Store Manager

Rue 21
Cullman
01.2008 - 07.2017
  • Implemented successful business strategies to increase revenue and target new markets.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Monitored inventory levels and placed orders to restock shelves.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Managed daily banking activities such as deposits and withdrawals.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Organized promotional events to increase product awareness.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Updated and maintained store signage and displays.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Provided feedback on marketing campaigns to improve effectiveness.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Established customer service standards and monitored staff compliance.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Formed and sustained strategic relationships with clients.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Performed regular price checks to ensure competitive pricing.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Conducted daily store operations, including opening and closing.

Education

High School Diploma -

Good Hope High School
Cullman, AL
05-1991

Some College (No Degree) -

Wallace State Community College
Hanceville, AL

Skills

  • Electronic Recordkeeping
  • Patient Relations
  • Payment Collection
  • Eligibility Determination
  • Insurance Verification
  • Data Entry
  • Appointment Scheduling
  • Insurance verification
  • Electronic medical records
  • Data entry
  • Payment processing
  • Customer service
  • Confidentiality compliance
  • Problem solving
  • Attention to detail
  • Time management
  • Reliability

Timeline

Patient Registration Specialist

Orthopedic And Sports Medicine
02.2024 - Current

Patient Registration Specialist

Cullman Regional Hospital UCCI
11.2020 - Current

Store Manager

Sally Beauty Supply
11.2018 - 11.2020

Central Sterile Technician

Cullman Regional Hospital
10.2017 - 01.2019

Store Manager

Rue 21
01.2008 - 07.2017

High School Diploma -

Good Hope High School

Some College (No Degree) -

Wallace State Community College
CARRION SHEARIN