Carrissa Williamson
Reno,NV
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Experience completing transactions with priority on customer satisfaction. Focused on answering customers' questions, solving problems and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance.
Overview
17
17
years of professional experience
Work History
Delivery Driver
Instacart
10.2022 - Current
- Enhanced customer satisfaction through punctual and precise product deliveries.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Facilitated accurate replacements as needed.
- Enhanced clarity in professional interactions through effective communication.
Delivery Driver
Door Dash
05.2022 - 12.2024
- Delivered packages/ food to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Cashier
Dollar Tree
12.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Cashier
J C 5'star
11.2012 - 04.2013
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Maintained cleanliness and presentation of stock room and production floor.
- Greeted customers promptly and responded to questions.
Senior Caregiver
EMERITUS Senior Care Facilities
08.2008 - 08.2009
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Improved patient outlook and daily living through compassionate care.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Redirected clients with memory issues, providing safety guidance protection.
Education
High School Diploma -
Spanish Springs High School
Sparks, NV05.2007
Skills
- Merchandise restocking
- Sales and Promotions
- Money Management
- Financial overage analysis
- Great social skills
- Customer assistance
- Cash register operation
- Issue resolution
Timeline
Cashier
Dollar Tree
12.2023 - 01.2024
Delivery Driver
Instacart
10.2022 - Current
Delivery Driver
Door Dash
05.2022 - 12.2024
Customer Service Cashier
J C 5'star
11.2012 - 04.2013
Senior Caregiver
EMERITUS Senior Care Facilities
08.2008 - 08.2009
High School Diploma -
Spanish Springs High School
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