Carrol Mick
Deming,NM
Summary
Hands-on Managing Member well-trained to handle issues with poise. Offering over 5 years of expertise in various roles for organizations in the recreational vehicle park industry. An enthusiastic personality with skills in accounting and customer service and most aspects of managerial requirements.
Overview
25
25
years of professional experience
Work History
Managing Member RV Park
07.2020 - Current
- Managing personnel including but not limited to work scheduling, daily and weekly duties, training
- Meeting and greeting rv guests into the park and showing them to the rv site, answering questions and other customer service duties
- Invoicing and collecting payments, setup credit card payment system and reservation system on computer
- Maintenance of sites and buildings including but not limited to cleaning and maintaining laundry room, machines, shower room, gym and machines, tv lounge and mail room
- Some landscaping and grounds maintenance
- Accounts payable, accounts receivable, filing, data entry, journal entries, using GNU cash, spreadsheets, bank reconciliations, heavy phones, ten key by touch and other basic office duties associated with accounting and office.
Workcamper for RV Park
El Rancho Lobo RV Park
09.2018 - 07.2020
- Meeting and greeting rv guests into the park and showing them to the rv site, answering questions and other customer service duties
- Invoicing and collecting payments, setup credit card payment system and reservation system on computer
- Maintenance of sites and buildings including but not limited to cleaning and maintaining laundry room, machines, shower room, gym and machines, tv lounge and mail room
- Some landscaping and grounds maintenance
- Accounts payable, accounts receivable, filing, data entry, journal entries, using GNU cash, spreadsheets, bank reconciliations, heavy phones, ten key by touch and other basic office duties associated with accounting and office.
Unemployed
01.2013 - 09.2018
- Took time to travel and heal from illness
Accounting Clerk
Accountemps
07.2011 - 01.2013
- Payroll, AP, filing, data entry, light journal entries, Excel spreadsheets, customer service, bank reconciliations, data entry, phones, ten key and other basic office duties associated with accounting and office.
Accounting Clerk
Williams Consulting and Accounting
03.2011 - 05.2011
- Payroll, AP, AR, filing, data entry, light journal entries, some CYMA accounting software and Time Slips, Excel spreadsheets, updating of secretarial handbook and other instructions, Siemans phone system, copying, scanning of documents, customer service, help with preparing tax returns.
Office Assistant front counter
Cabin Creek Campground
10.2009 - 04.2010
- Assisted in office, customer service, cashier, some light accounting, filing, data entry, credit card transactions
- Worked as fill in for cleaning of bathroom, laundry room.
Office Manager
Professional Accounting and Tax Service, LLC
11.2006 - 10.2008
- Assist in accounting duties including but not limited to Accounts Payable, Accounts Receivable, General Ledger, General Journal, Bank Reconciliation, etc
- Coding and entering of accounts for a variety of clients, customer service, and interaction with clients walk in, phone and via email
- Working as a team with owner and other accountant
- Prepare monthly newsletter using Corel software
- Fixing computers and software when needed
- Filing, faxing and other office duties as required.
Volunteer Historical and Genealogical
09.2004 - 12.2006
- Volunteer for County Historical site in Illinois, maintain historical and genealogical data for website and research for two counties in Illinois, perform obituary look-up requests for Denver and Jefferson Counties in Colorado, old newspaper research for Rocky Mountain News, Denver Post and other state and regional newspapers, assist researchers in beginning genealogical research, city directory searches, internet research, census research-both online and at Regional National Archives, tombstone recordings and photographs for individuals in local areas, data entry of information into excel spreadsheets to help others log resources.
Accounts Payable Clerk
Accountemps
01.2006 - 11.2006
- Accounts Payable
- Coding of invoices for vendors and employee expenses, reconciliation of inventory from invoices in Linux based system, A/R aging reports for inner-company transactions, selection of invoices for payment, printing of checks, filing, reports for Controller and CFO, customer service, interaction with service centers on a daily basis, working as a team with other accounts payable persons and accounts receivable persons.
Office Manager
CCRA
06.2005 - 01.2006
- Accounting (including but not limited to: Accounts Payable, Accounts Receivable, General Ledger, General Journal, Bank Reconciliation, etc); Data Entry, Access Database management, Website maintenance using Dreamweaver, Word, Excel, copying, faxing, Photoshop, customer service, phones, sweeping, filing, dusting, MS Outlook, payroll maintenance and other office duties.
Office Manager
TruColor Line Printing
09.2004 - 06.2005
- Prepare invoices and jobs for printing
- Prepare some artwork using MAC based software
- Assisted in printing of brochures, mouse pads, magnets, etc
- (just beginning), Accounting (including but not limited to: Accounts Payable, Accounts Receivable, General Ledger, General Journal, Bank Reconciliation, etc); Data Entry, Access Database management, Website maintenance using Dreamweaver, Word, Excel, copying, faxing, Photoshop, customer service, phones, sweeping, filing, dusting, MS Outlook, payroll maintenance and other office duties.
Administrative Assistant-SCORE Denver
10.2003 - 09.2004
- Data entry of counseling sessions into program, detailing the counseling session so that the chapter could report sessions to SBA and to Congress on a monthly basis
- Assist clients in office looking for information and help on starting their small business; set up appointments with volunteer counselors in and out of office with clients; prepared monthly calendar for counselors; prepared monthly meetings for members and board members; set up workshops weekly and registered students for workshops; collected money from students for workshops; prepared materials to be used during workshops; typed letters and certificates to students that completed workshops; customer assistance in office, on the telephone and via email; coordinated events with counselors; regular office duties.
Office Assistant-Emporium of Design
01.1999 - 01.2000
- Maintained payroll for 25-person company with some seasonal employee payroll in South Dakota using QuickBooks
- Trained new clerks in shops when needed
- Received payments and handle property management for rental properties
- Maintained inventory for all shops using company specific software
- Maintained sterilization records and guidelines for all shops
- Filled in at shops when short staffed
- Acted on office manager’s behalf when out of town
- Initiated health benefit package for all employees
- Accounts payable, payroll and accounts receivable for all companies
- Data entry, ten-key by touch, and word processing.
Office Manager/Personal Assistant to Owner- Coloradohealth.com, Inc
- Assisted in production to increase staff from 3 to 6 and revenue from $150,000 to $480,000 per year
- Organized business systems to effectively handle over 800 clients with various health insurance carriers
- Maintained commissions on excel spreadsheets for sales agents
- Trained all employees in either office duties or in health insurance sales
- Licensed health & life insurance agent in Colorado
- Appointed with some of the major carriers in Colorado
- Acquired appointment with Rocky Mountain HMO for company
- Maintained relationship with carriers
- Researched all new policies and changes in health insurance industry
- Maintained personal contact with most clients and carriers
- Type over 40 wpm
- Typed correspondence with clients and carriers using Microsoft Word
- Scheduled all meetings for owner with clients and carriers and acted on his behalf when needed
- Assisted agents in paperwork for their clients, including new applications for businesses and individuals, new rates, new rules and regulations
- Acted as a liaison between clients and carriers
- Handled claims, cancellations, changes, and problems with carriers
- Maintained payroll and all accounting for company on Quick-books
- Ordered supplies using the internet
- Reconciled accounts and commissions
- Performed all office and sales duties to make company successful
- Helped remodel new office and moved all office furniture and accessories
- Help maintain internet server while owner is not available
- Update new rates on website using Access database
- Correct some errors on web site using HTML programming code.
Education
Accounting/Finance/Mathematics
Metropolitan State College of Denver
01.2002
Marshwood High School
06.1985
Skills
- Database maintenance for reservation system
- Openoffice and Libre Office writer, calc and data base
- Adobe Illustrator
- Quickbooks
- Peachtree
- Gnu Cash
- Time Slips
- Other company specific software
- Operations Management
- Human Resources Management
- Public Speaking
- Organizational Development
- Ethics and Compliance
- Workforce Planning
- Meetings and presentations
- Expense Tracking
- Business Development
- Staff Development
- Business Administration
- Marketing
- Staff Management
- Verbal and written communication
- Business Planning
- Schedule Preparation
- Project Management
- Budget Control
- Customer Relationship Management (CRM)
- Sales Techniques
- Complex Problem-Solving
- Time Management
- Performance Evaluations
- Employee Development
- Policy administration
- Customer Service
Description
A position that allows me to use my diverse experience and learn new tasks while keeping me active; one that I look forward to everyday; one that I can use my experience to benefit the company and the employees; one that my co-workers look forward to interacting with one another and working as a team yet maintaining their individuality.
References
Available Upon Request
Hobbies and Interests
- Genealogical and Historical research- over 40 years experience; very detailed; heir research for attorneys; genetic genealogy
- Knitting- over 20 years.
- Reading Anne Rice, Cat Who series and logic problems
Affiliations
- Genetic Genealogical Research
- Knitting
- Gardening
- Raising Chickens
- Painting
Websites
References
References available upon request.
Timeline
Managing Member RV Park
07.2020 - Current
Workcamper for RV Park
El Rancho Lobo RV Park
09.2018 - 07.2020
Unemployed
01.2013 - 09.2018
Accounting Clerk
Accountemps
07.2011 - 01.2013
Accounting Clerk
Williams Consulting and Accounting
03.2011 - 05.2011
Office Assistant front counter
Cabin Creek Campground
10.2009 - 04.2010
Office Manager
Professional Accounting and Tax Service, LLC
11.2006 - 10.2008
Accounts Payable Clerk
Accountemps
01.2006 - 11.2006
Office Manager
CCRA
06.2005 - 01.2006
Volunteer Historical and Genealogical
09.2004 - 12.2006
Office Manager
TruColor Line Printing
09.2004 - 06.2005
Administrative Assistant-SCORE Denver
10.2003 - 09.2004
Office Assistant-Emporium of Design
01.1999 - 01.2000
Office Manager/Personal Assistant to Owner- Coloradohealth.com, Inc
Accounting/Finance/Mathematics
Metropolitan State College of Denver
Marshwood High School