Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Carson Davis

San Antonio,TX

Summary

IT Technician with strong customer support and problem-solving experience. Skilled in diagnosing and repairing hardware, installing and configuring anti-virus software, and minimizing downtime for businesses. Excellent communicator who resolves issues efficiently and delivers high-quality service. Currently working as a tire technician, I am further developing hands-on troubleshooting and customer service skills, demonstrating adaptability, and a strong work ethic.

Overview

6
6
years of professional experience

Work History

Service Coordinator

Discount Tire
San Antonio, TX
06.2024 - Current
  • Provided excellent customer service during tire installation and maintenance consultations.
  • Assisted customers with tire selection and service recommendations.
  • Mounted and balanced tires using specialized equipment.

Food Delivery Driver

Uber Eats
Rockwall, TX
08.2023 - 05.2024
  • Resolved delivery issues and customer complaints professionally and promptly.
  • Delivered food orders efficiently to customers within specified time frames.
  • Provided excellent customer service throughout the delivery process.

IT Technician

US Navy
Honolulu, HI
08.2019 - 08.2023
  • Conducted troubleshooting for equipment failures and operational issues.
  • Assisted in the implementation of cybersecurity protocols and measures.
  • Communicated with customers to provide up-to-date information on incident response progress and resolution timeframe estimates.

Education

BBA -

The University of Texas At San Antonio
San Antonio, TX
12-2026

High School Diploma -

Rockwall High School
Rockwall, TX
06-2019

Skills

  • Customer service
  • Problem solving
  • Communication skills
  • Technical troubleshooting
  • Time management
  • Team collaboration

Accomplishments

  • US Navy Veteran (Honorable Discharge)
    Successfully completed rigorous technical and operational training. Demonstrated strong leadership, reliability, and teamwork in high-pressure environments.

References

References available upon request.

Timeline

Service Coordinator

Discount Tire
06.2024 - Current

Food Delivery Driver

Uber Eats
08.2023 - 05.2024

IT Technician

US Navy
08.2019 - 08.2023

BBA -

The University of Texas At San Antonio

High School Diploma -

Rockwall High School