Carson Greever
Naperville,IL
Summary
Motivated student pursuing Bachelor of Business Administration in Finance and pursuing practical experience as Business Analyst Intern. Organized and hardworking with first-rate communication, data analysis, and time management abilities. Eager to apply skills and make positive real-world contributions to business success.
Overview
4
4
years of professional experience
Work History
Customer Experience
Naperville Country Club & Bolingbrook Golf Club
06.2021 - 08.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Partnered with Bartenders and Customer Experience team to serve members and guests
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Effectively interacted with wide range of people and personalities
- Supported golf pros when they needed assistance
- Cross-trained and backed up other customer service managers.
- Bussed tables and served food to NCC members and guests
- Drove ball picker machine in driving range as needed
- Assisted customers on driving range and cleaned carts
Patient Transporter
Edward-Elmhurst Hospital
05.2019 - 06.2020
- Volunteered in outpatient wing of Edward-Elmhurst Hospital
- Answered phones and worked information desk to assist patients and guests
- Enhanced patient comfort by providing compassionate care and timely transportation.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Collaborated with nursing staff to prioritize urgent patient transports and streamline hospital workflow.
- Assisted in transfer of critically ill patients within hospital, demonstrating exceptional attention to detail and medical protocol adherence.
- Provided emotional support to patients and their families during challenging times, fostering positive hospital experience.
- Improved efficiency in transporting patients by quickly navigating through hospital's various departments and floors.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
Education
Bachelor of Business Administration - Finance
University of Iowa, Tippie College of Business
Iowa City, IA05.2024
Neuqua Valley High School
Naperville, IL05.2021
Skills
- Adaptability & Dependability
- Responsible & Organized
- Time Management
- Teamwork and Collaboration
- Customer Retention Strategies
- Customer Service
- Sales and Upselling
- Decision-Making
- Conflict Management
Timeline
Customer Experience
Naperville Country Club & Bolingbrook Golf Club
06.2021 - 08.2023
Patient Transporter
Edward-Elmhurst Hospital
05.2019 - 06.2020
Bachelor of Business Administration - Finance
University of Iowa, Tippie College of Business
Neuqua Valley High School
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