Carson Grill
Middletown,OH
Summary
Experienced professional with a solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Texas Roadhouse Restaurant
07.2024 - Current
- Worked with a large team at fast paces, learning teamwork skills and how to power through
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Owner/Founder
OnDemand Auto Detailing LLC.
01.2022 - Current
- Company Overview: A company started by myself where we provide professional auto detailing services to the Greater Cincinnati area.
- Has taught me managerial skills, as well as customer service, bookkeeping, and how to continue productive work in high-stress environments.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Host/Restaurant Server
Kitchen Social Restaurant
01.2024 - 10.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Owner/Founder
DZ Innovation Inc.
01.2018 - 11.2023
- Company Overview: Started this company with my father, where we invented innovative products to solve common household problems
- Appeared on Season 12 Episode 1 of ABC's 'Shark Tank'
- Acquired a vast amount of experience in Customer Service, Sales, and Day to Day operations
- Started this company with my father, where we invented innovative products to solve common household problems
- Appeared on Season 12 Episode 1 of ABC's 'Shark Tank'
- Managed day-to-day business operations.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Proactively identified areas of risk within the organization implemented necessary safeguards mitigating any potential negative impact on the business.
Host/Server
Four Bridges Country Club
01.2020 - 01.2023
- Worked with a small team to create an accelerated dining experience for the members of Four Bridges Country Club
- Learned skills like menu design, table design, floorpan, member relations, customer service, and how to keep calm in high stress situations
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Crew Member
Raising Cane's
01.2021 - 01.2022
- Worked front counter as well as the drive through at Raising Canes on Tylersville Rd
- Learned to collaborate with a team in a high stress environment and customer service skills
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
Current Entrepreneurship/ Real Estate Major
University of Cincinnati
05.2028
High School Graduate -
Lakota East High School
05.2024
Skills
- Customer service
- Kindness
- Quick Thinking and Problem Solving
- Team management
- Business Management
- Marketing
- Exceptional customer service
- Strong Work Ethic
- Memory retention
- Sales expertise
- Sales Techniques
- Reliability
- Multitasking
Education
Cincinnati, OH
Contact
Middletown, OH 45044
Certification
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
Timeline
Server
Texas Roadhouse Restaurant
07.2024 - Current
Host/Restaurant Server
Kitchen Social Restaurant
01.2024 - 10.2024
Owner/Founder
OnDemand Auto Detailing LLC.
01.2022 - Current
Crew Member
Raising Cane's
01.2021 - 01.2022
Host/Server
Four Bridges Country Club
01.2020 - 01.2023
Owner/Founder
DZ Innovation Inc.
01.2018 - 11.2023
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
Current Entrepreneurship/ Real Estate Major
University of Cincinnati
High School Graduate -
Lakota East High School
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