Summary
Overview
Work History
Education
Skills
Timeline
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Carson Jones

Rexburg,ID

Summary

Motivated student completing Software Engineering Degree. Adept at using C++, Python, C#, and other programming languages to produce clean code. Experienced in scrum environments. Collaborative team player with strong communication skills.

Overview

5
5
years of professional experience

Work History

Customer Service Operator

Avant Guard
07.2022 - 01.2023
  • Responded swiftly to customer medical alarms.
  • Promptly communicated with emergency dispatch when needed.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Delivered prompt service to prioritize customer needs.

Delivery Driver

Pizza Hut
01.2020 - 01.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Learned to work in fast-paced environment
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Technician

Nomo Pest Control
03.2020 - 06.2020
  • Serviced houses according to the needs of the customer
  • Worked with sales representatives to keep customers satisfied
  • Mentored junior technicians during training
  • Stayed on time for scheduled appointments
  • Maintained quality assurance and high customer satisfaction

Janitor

Gate City Cleaners
01.2018 - 04.2019
  • Maintained clean and comfortable environments in commercial buildings by cleaning floors, windows, and dusting.
  • Kept building spaces premises clean.
  • Late hours

Jumper Crew

Geronimo's
10.2017 - 09.2018
  • Worked front counter, main floor and other areas.
  • Worked well with teammates.
  • Ensured customers were following safety rules.

Education

Bachelor of Science - Software Engineering

Brigham Young University - Idaho
Rexburg, ID
07.2024

High School Diploma -

Highland High School
Pocatello, ID
2020

Skills

  • Fluency in C, Python, C#
  • Software Design Planning
  • Client Requirements
  • Software Testing
  • Google drive Services
  • Computer literacy
  • Time management
  • Customer service
  • Scrum
  • Advanced Computer Programming
  • Communication

Timeline

Customer Service Operator

Avant Guard
07.2022 - 01.2023

Technician

Nomo Pest Control
03.2020 - 06.2020

Delivery Driver

Pizza Hut
01.2020 - 01.2021

Janitor

Gate City Cleaners
01.2018 - 04.2019

Jumper Crew

Geronimo's
10.2017 - 09.2018

Bachelor of Science - Software Engineering

Brigham Young University - Idaho

High School Diploma -

Highland High School

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Carson Jones