Carson Martin
10631 E Southern Ave, Apt 3095,AZ
Summary
Dynamic Retail Store Manager of 4 year’s with a proven track record at Goodwill Az, driving sales growth and enhancing customer satisfaction. Expert in visual merchandising and coaching teams, I successfully implemented inventory control processes, reducing shrinkage and optimizing operations. Highly motivated to exceed goals while fostering a positive shopping experience.
Overview
3
3
years of professional experience
Work History
Retail Store Manager
Goodwill Az
10.2022 - 03.2026
- Oversaw daily operations, ensuring efficient store performance and customer satisfaction.
- Trained and mentored staff on best practices in retail management and customer service.
- Implemented inventory control processes, reducing shrinkage and improving stock accuracy.
- Developed merchandising strategies to enhance product visibility and sales effectiveness.
- Analyzed sales data to identify trends and adjust operational strategies accordingly.
- Established strong community partnerships to drive donations and increase store traffic.
- Managed scheduling to optimize workforce efficiency during peak shopping hours.
- Facilitated training sessions focusing on safety protocols and compliance standards for staff.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Education
High School Diploma -
Queen Creek
Queen Creek, AZ06.2020
Skills
- Customer service
- Strong multi-tasking
- Problem-solving
- Retail operations
- Highly motivated
- Sales growth
- Coaching and mentoring
- Accurate money handling
- Scheduling
- Visual merchandising
- Store opening and closing
- Goal setting
Timeline
Retail Store Manager
Goodwill Az
10.2022 - 03.2026
High School Diploma -
Queen Creek