- High-Intensity Interval Training
- Gym Workouts
- Coding and Programming
- Digital Art and Animation
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Developing software, websites, and apps in various programming languages
- Artificial Intelligence (AI) and Machine Learning
- Web Development and Design
- Music
Carson Nghiem
Lawrenceville,GA
Summary
Results-driven Team Leader with a focus on performance improvement, staff training, and analytical thinking. Enhanced workflow processes, leading to reduced wait times and increased customer satisfaction.
Overview
3
3
years of professional experience
Work History
Team Leader
Publix
Lawrenceville, GA
08.2023 - Current
- Oversaw daily operations, ensuring compliance with company policies and safety standards.
- Trained and mentored team members on best practices in customer service and product handling.
- Enhanced workflow processes to improve efficiency and reduce wait times for customers.
- Coordinated inventory management to maintain optimal stock levels and minimize waste.
- Collaborated with management to develop strategies that increased overall store performance.
- Resolved customer complaints promptly, fostering a positive shopping experience and loyalty.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
Bachelor of Science - Game Design
Kennesaw State University
Kennesaw, GA05-2027
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Performance improvement
- Analytical thinking
- Staff training
- Daily workflow improvement
- Work planning
Interests
Timeline
Team Leader
Publix
08.2023 - Current
Bachelor of Science - Game Design
Kennesaw State University