Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carson Pecore

Louisville,KY

Summary

Driven and hard working individual looking for an opportunity to prove myself and grow my career.

Overview

4
4
years of professional experience

Work History

CSR Coordinator

Daikin Comfort
Louisville, KY
08.2023 - Current
  • Helped lead a team of up to 5 CSR’s
  • Trained new employees including Management trainee’s
  • Handle and deescalate problems as they arise

Customer Service Representative

Daikin Comfort
Louisville, KY
03.2022 - 08.2023
  • Answered phone calls and handled customer foot traffic
  • Handled customer needs by finding out what they needed, answering questions, and creating solutions
  • Worked with customers and built positive dealer relations

Customer Service Representative

Ken Towerys Tire & AutoCare
Louisville, KY
01.2021 - 03.2022
  • Provided primary customer support to internal and external customers.
  • Responded to customer requests for products, services, and company information.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving issues

Education

North Oldham High School
Goshen, KY
06.2021

Skills

  • Leadership
  • Teamwork
  • Communication
  • Problem solving

Timeline

CSR Coordinator

Daikin Comfort
08.2023 - Current

Customer Service Representative

Daikin Comfort
03.2022 - 08.2023

Customer Service Representative

Ken Towerys Tire & AutoCare
01.2021 - 03.2022

North Oldham High School
Carson Pecore