Carson Porter
The Woodlands,TX
Summary
Restaurant Manager with a proven track record at Raising Cane's Chicken Fingers, excelling in team leadership and customer service. Expert in inventory management, staff training, and enhancing operational efficiency. Committed to fostering a positive work environment while resolving conflicts and driving sales through innovative promotional strategies.
Professional and ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in customer service and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Raising Cane's Chicken Fingers
07.2025 - Current
- Managed daily restaurant operations to ensure efficient service and customer satisfaction.
- Trained and developed team members in food safety and customer service standards.
- Oversaw inventory management, reducing waste through effective stock control practices.
- Implemented promotional strategies to enhance customer engagement and drive sales.
- Maintained cleanliness and organization of dining areas, ensuring compliance with health regulations.
- Assisted in scheduling staff shifts to optimize labor costs and coverage during peak hours.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
Restaurant Manager
Raising Cane's Chicken Fingers
10.2019 - 07.2025
- Conducted regular performance evaluations to identify training needs and improve team efficiency.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Crew Member
Raising Cane's Chicken Fingers
08.2016 - 10.2019
- Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Prepared food items following Raising Cane's standards for quality and presentation.
- Operated kitchen equipment efficiently, maintaining safety and cleanliness protocols.
- Collaborated with team members to manage high-volume orders during peak hours.
- Assisted in training new crew members on operational procedures and service standards.
Education
No Degree - Criminal Justice
Sam Houston State University
Huntsville, Texas, TXHigh School Diploma -
Allen High School
Allen, TX05-2018
Skills
- Restaurant operations
- Inventory management
- Staff training
- Customer service
- Conflict resolution
- Team leadership
- Multi-tasking efficiency
- Employee development
- Problem-solving
- Collaboration and teamwork
Accomplishments
- Achieved a Top 10 Restaurant in the company twice through effectively helping with Restaurant Management, crew efficiency, and Customer Satisfaction.
Certification
- Foodhandlers certification Training - 5 years
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Restaurant Manager
Raising Cane's Chicken Fingers
07.2025 - Current
Restaurant Manager
Raising Cane's Chicken Fingers
10.2019 - 07.2025
Crew Member
Raising Cane's Chicken Fingers
08.2016 - 10.2019
No Degree - Criminal Justice
Sam Houston State University
High School Diploma -
Allen High School