Carson Riddle
GARDEN GROVE,CA
Summary
Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
PELTZER PINES
SILVERADO CANYON, CA
11.2020 - Current
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Answered customer inquiries and provided accurate information regarding products and services.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Assisted customers with price checks, lifting heavy items, and addressing other inquiries.
- Provided accurate information about products and services to customers.
Maintenance Technician
ICONIC AUTOMOTIVE
GARDEN GROVE, CA
06.2021 - 09.2022
- Restocked shelves when inventory levels became low or out-of-stock items returned to the shelf.
- Used hand trucks and forklifts to unload, load and transport items.
- Operated machinery and equipment under supervision.
- Operated equipment and tools in full accordance with safety procedures.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Unloaded trucks in timely manner while monitoring quality control standards.
Education
High School Diploma -
PACIFICA HIGH SCHOOL
Garden Grove, CA05-2025
Skills
- Customer service
- Basic troubleshooting
- Inventory management
- Team collaboration
- Time management
- Effective communication
- Equipment operation
- Task prioritization
- Service standard compliance
Affiliations
- HIGH SCHOOL SOCCER TEAM 4 YEARS
- ASSISTED WITH SCHOOL ADMINISTRATION
Timeline
Maintenance Technician
ICONIC AUTOMOTIVE
06.2021 - 09.2022
Customer Service Representative
PELTZER PINES
11.2020 - Current
High School Diploma -
PACIFICA HIGH SCHOOL
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