Overview
Work History
Education
Skills
Custom
Timeline
Generic

Carson Ritter

Windermere,FL

Overview

6
6
years of professional experience

Work History

Attractions Hostess

Walt Disney World Resort
Orlando, FL
01.2023 - Current

Magic Kingdom Park

TRON Lightcycle // Run

  • Ensure the safety of all Guests during regular operations on a brand new, major thrill E-Ticket attraction with high spieling and utilization of Virtual Queue
  • Provide unparalleled Guest service and model Disney hospitality while maintaining optimal operation efficiency for tens of thousands of Guests daily
  • Engage
    with Guests by answering questions, giving directions and other information regarding Magic Kingdom Park, Tomorrowland, the Virtual Queue, Genie+, Individual Lightning Lane, and more
  • Empower and encourage fellow cast members to strive for high standards and to exceed expectations as measured by Key Performance Indicators

Recreaction

Walt Disney World Resort
Orlando, FL
03.2021 - 01.2023

Lifeguard

Animal Kingdom Lodge, Coronado Springs, All Star Resorts

Jeff Ellis Trained

  • ~Safely executed opening and closing
  • procedures at multiple resorts.
  • ~Provided a safe environment for hundreds of guests to swim while enforcing pool rules and maintaining a watchful eye on guests in the pool and surroundings around with in the pool gates.
  • ~Maintained monthly lifeguard training by
  • attending in-service training.
  • ~Delivered guest service and diligently assisted
  • with emergencies when needed.
  • ~Successfully passed audits ranging from
  • managers, Tier 2 auditors, and Jeff Ellis instructors.
  • ~Maintained strong communication with fellow peers, Coordinators, and Guests Experience Managers, and guests.

Merchandiser

Walt Disney World Resort
Orlando , FL
06.2019 - 02.2021

Disney's Animal Kingdom

Dinoland, USA

-Operated and facilitated carnival style

games.

  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Assisted customers with locating desired items within store locations.
  • Provided excent knowledge of the land and the theme park to the guests.
  • Relayed extensive directions around the park and the Disney World Resort as a whole.
  • Operated Carnival style games and interacted with guests daily to provide memorial magically moments.
  • Operated and successfully ran mobile carts, which would allow guests to purchase items and alleviate stress for guests looking to make a expedited purchase.

Office Manager

Exit Real Estate Gallery
Jacksonville, FL
09.2018 - 06.2019
  • Performed opening and closing tasks such as turn an alarm system on and off, forwarding the office phones, replenishing most often used items, turning lights on/off, and locking all doors.
  • Review and approved documents for on going transactions.
  • Managed executive calenders and coordinated with hundreds of realtors to staff mullite offices throughout Jacksonville and North St. Augustine.
  • Built new agent packages and welcomed new agents into the brokerage.
  • Maintained Broker Support Manager(s) calendars and Transactions and reports.
  • Maintained a Professional environment
  • Handled multiple high level phone calls agent phone calls.
  • Operated Google Drive Software.
  • Completed special task and assignments when entrusted by the Broker and Realtors, and would have them completed by the desired deadline.

Education

Ducan U. Fletcher High School
Neptune Beach, FL
06-2012

Skills

  • Natural ability to change and adapt if a
  • situation requires
  • Innate to engage individuals, strangers and
  • friends alike, in a personable and friendly
  • manner
  • Proficient in the use of Microsoft Office (ie Word, PowerPoint, etc)
  • Skilled in the use of modern technology
  • such as computers, iPads, and other mobile devices

Highly experienced in the areas of:

  • Organization
  • Customer service
  • Account management
  • Office skills
  • Product delivery
  • Multitasking
  • Detail Oriented
  • Trained in the art of CPR and formally licensed through Jeff Ellis
  • Guest Complaint Resolution
  • Safety Procedures

Custom

Tomorrowland Safety Award Recipient 

 This award was recognized by Melissa Valiquette Vice President of Park Operators, Development and Industrial Engineering for going above and beyond in the line of duty in attractions.

Selected to provide hurricane ride-out service to guests during hurricane Ian in 2022 at the Coronado Springs resort.

Timeline

Attractions Hostess

Walt Disney World Resort
01.2023 - Current

Recreaction

Walt Disney World Resort
03.2021 - 01.2023

Merchandiser

Walt Disney World Resort
06.2019 - 02.2021

Office Manager

Exit Real Estate Gallery
09.2018 - 06.2019

Ducan U. Fletcher High School
Carson Ritter