Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

John Gutierrez

San Antonio,TX

Overview

3
3
years of professional experience

Work History

Attractions Hostess

SA Zoo
San Antonio, TX
01.2024 - Current
  • Warmly received visitors, supplying them details about sights, working hours.
  • Collaborated with control team to develop new thoughts for promotions or discounts for guests.
  • Provided directions and assistance throughout the park when needed.
  • Worked hastily to handle and clear up emergency situations to create safe surroundings for visitors and team individuals.
  • Operated attraction with friendly demeanor to draw in park attendees.
  • Complied with health and sanitation practices and procedures.
  • Processed admission payments and provided tickets.
  • Recognized security risks to properly handle situations.

Cashier

Rockys Taco House
San Antonio, TX
11.2022 - 10.2023
  • Greeted clients and responded any questions that they had approximately the shop's products and services.
  • Reconciled transactions at stop of shift the use of appropriate paperwork and reviews to confirm accuracy of transactions.
  • Followed business enterprise security strategies for coping with massive sums of money.
  • Completed every day recuperation duties to maintain regions clean and neat for optimum productivity.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.

Barista

Starbucks
San Antonio, TX
11.2022 - 03.2023
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Utilized POS system to receive and process customer payments.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Ground beans for espresso shots according to individual customer specifications.
  • Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.

Front Desk Receptionist

Best Western Plus
San Antonio, TX
08.2021 - 09.2022
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Preserved office security by following safety procedures and controlling access via reception desk.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Collated, bound and stored computer-generated reports.

Education

High School Diploma -

Highlands High School
San Antonio, TX
06-2021

Skills

  • Strong Interpersonal Skills
  • Guest Greeting
  • Guest Assistance
  • Adaptability and Flexibility
  • Cash Handling
  • Customer Service

Affiliations

  • I play guitar, piano, kalimba and know how to record audio on my computer advanced level.
  • Knowledge on advanced computer hardware and software
  • Since 2021 I have my own online business that has become my secondary way of income.
  • Taking care of my health, love to cook and make my self look better looking.
  • Aiming for travailing and knowing more about different cultures.

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Attractions Hostess

SA Zoo
01.2024 - Current

Cashier

Rockys Taco House
11.2022 - 10.2023

Barista

Starbucks
11.2022 - 03.2023

Front Desk Receptionist

Best Western Plus
08.2021 - 09.2022

High School Diploma -

Highlands High School
John Gutierrez