Summary
Overview
Work History
Education
Skills
Timeline
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CARSON SHELL

Austin,Tx

Summary

Knowledgeable Inside Sales Executive with keen understanding of client needs and market trends. Demonstrated success in building solid customer relationships and driving sales growth. Proven ability to leverage communication skills and strategic thinking to achieve sales targets and support team goals.

Overview

8
8
years of professional experience

Work History

Inside Sales Executive

SHI International
11.2021 - Current
  • Consistent top performer, with an average of $70k+ per month in gross commission.
  • Managed key client accounts, building strong relationships by understanding their business challenges and developing tailored solutions to meet their business objectives.
  • Successfully managed sales cycle from prospecting to close for Small Business and Commercial (Mid-Market) customers.
  • Acted as the main point of contact for clients, ensuring satisfaction and proactively addressing concerns to maintain long-term partnerships.
  • Delivered regular business reviews and performance reports, offering actionable insights to drive clients’ growth and build relationships.
  • Developed business opportunities with existing customers and established new customers based on targeted sales techniques such as cold calling, customer meetings, and partners and industry networking.
  • Identified, created, developed, and managed opportunities in the sales pipeline to achieve sales targets and goals.
  • Skilled in understanding each customer's business objectives and IT priorities and initiatives.
  • Performed consulting to ensure customers made the best possible decisions for their organization, while working with a large array of partners strategically in order to find the best possible solution.
  • Positioned SHI's portfolio of products, solutions, services, and capabilities.
  • Facilitated regular communication between departments to align on client needs, streamline workflows, and ensure timely project delivery.
  • Conducted in-depth data analysis to identify key performance trends and develop actionable, data-driven recommendations to optimize client campaigns.

Certified Nursing Assistant

Duke University Hospital
02.2021 - 09.2021
  • Assisted approximately 16 Cardiothoracic patients with activities of daily living
  • Ensured the timely and accurate flow of information by maintaining thorough patient records and updating the healthcare team on patients' status

Waitress/ Bartender

01.2018 - 01.2021
  • Excelled at providing top levels of customer service

Technical Recruiter

Apex Systems
01.2017 - 01.2018
  • Recruited and hired top talent while achieving quarterly company goals at one of the top staffing companies in the US.
  • Made 50 customer calls per day.
  • Created a pool of candidates through social networking, internal databases, research, and employee referrals.
  • Developed strong rapport with candidates, providing support during interviews, offer negotiations, and onboarding process.

Education

Bachelor's Degree - Exercise Science, Biology

Appalachian State University
Boone, NC

Skills

  • Client Relationship Management
  • Managing Clients Expectations
  • Customer Retention
  • Sales Presentation and Pitches
  • Cold calling proficiency
  • Objection handling
  • Goal-oriented mindset
  • Strong negotiation skills
  • Strategic Thinking

Timeline

Inside Sales Executive

SHI International
11.2021 - Current

Certified Nursing Assistant

Duke University Hospital
02.2021 - 09.2021

Waitress/ Bartender

01.2018 - 01.2021

Technical Recruiter

Apex Systems
01.2017 - 01.2018

Bachelor's Degree - Exercise Science, Biology

Appalachian State University

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CARSON SHELL