Carson Soto
Lexington
Summary
Customer-focused professional skilled in enhancing experiences and driving efficiency in service delivery. Experienced in cash handling, operational support, and team training, fostering collaboration and a cohesive work environment. Committed to achieving team goals and contributing to retail success.
Overview
4
4
years of professional experience
Work History
Store Team Member - Full time Cashier Team Lead
Academy Sports + Outdoors
Columbia
09.2025 - Current
- Provide quick, friendly, and time efficient customer service
- Operating cash register
- Advertise customers on savings through academy credit card
- Maintain organization of checkout area
- Be knowledgeable about products and promotions to assist customers effectively
- Perform returns and exchanges
- Perform price look ups through SKU
- Trained new team members on store procedures to ensure consistency and efficiency
- Communicate effectively with other staff
- Perform opening and closing safe counts
- Executed tasks assigned by team leads and managers to support store operations
- Executed merchandising strategies for new products
- Created product displays using creativity to enhance customer engagement
- Performing price adjustments on new and old merchandise
Beverage Cart
Charwood Golf Course
West Columbia
06.2025 - 09.2025
- Stock and restock beverage cart
- Open and close register at beginning and end of day
- Operate club cart around course
- Provide convenient service to players on the course
- Rang up customers by processing cash and credit payments to complete numerous sales transactions
- Communicate clearly with staff and club members
- Maintain a clean cart
- Serve customers promptly and courteously
Front Desk Associate
Kleen Kare Cleaners & Laundry + Sunset Storage
West Columbia
08.2025 - 08.2025
- Take clothing from customer and correctly enter into POS system
- Ring up customers to pay with cash or card
- Find and give customers correct clothing that they dropped off
- Opening & closing duties
Student Worker
T.K Martin Center for Technology & Disability
Starkville
01.2025 - 05.2025
- Drive company vehicles to directed destination
- Answering phone calls and directing individuals to the appropriate staff/and or faculty.
- Load printer with paper, check in packages, check in guest
- Run errands when asked
- Mississippi State University
Student Worker
Mississippi State University
06.2024 - 12.2024
- Email Staff and faculty about current mail in stock room
- Upkeep in stock room
- Answering phone calls and directing individuals to the appropriate staff/and or faculty.
- Keeping stock room clean and organized
- Directing incoming students to appropriate rooms for meetings with staff and faculty
- Simrall Electrical and computer engineering
Brand Ambassador
American Eagle Outfitters, Inc
Springfield
02.2023 - 06.2023
- Engaged and educated customers to create memorable shopping experiences and foster brand loyalty.
- Approached strangers and interacted in natural conversation with the goal of developing brand loyalty.
- Enhanced brand awareness through targeted event marketing, product demonstrations, and strategic brand promotion.
- Boosted sales by effectively communicating product benefits to customers, resulting in increased interest and purchases.
- Communicated product information with confidence and educated consumers about the company.
- Built rapport with customers through friendly interactions.
- Designed, filled, and arranged eye-catching product floorsets to increase sales.
- Collaborated with sales staff to identify target customers, promote products and increase sales.
Brand Representative
Hollister.Co
Springfield
05.2022 - 02.2023
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Showed understanding of customers' personal style and preferences when offering product advice.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Completed floorsets, filled floor, and rang up customers.
- Communicated product value, quality, and style to educate and entice potential customers.
- Rang up customers by processing cash and credit payments to complete numerous sales transactions.
- Approached strangers and interacted in natural conversation with the goal of developing brand loyalty.
- Placed new and existing brand products in competitive retail locations.
Busser/Server
Mount Vernon Country Club
Mount Vernon
06.2022 - 11.2022
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized POS system to efficiently process orders, manage bills, and address customer needs.
- Conducted timely check-ins with customers to ensure satisfaction and promptly resolved any issues with meals.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Provided detailed menu insights and flavor profiles, helping customers make informed dining choices.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Education
Bachelor of Science - Wildlife Fisheries and Aquaculture
Mississippi State University
Starkville, MS05-2028
High School Diploma -
West Springfield
Springfield, VA06-2023
Associate of Arts - Liberal Arts
East Misssissippi Community College
Scooba, MSSkills
- Point of sale
- Cash handling accuracy
- Takeout order preparation
- Pricing Accuracy
- Sales Expertise
- Inventory Management
- Quality Control
- Customer service
- Suggestive Selling
- Client engagement
- Problem solving
- Adaptability
Languages
- American Sign Language, Intermediate
- English, Fluent
Timeline
Store Team Member - Full time Cashier Team Lead
Academy Sports + Outdoors
09.2025 - Current
Front Desk Associate
Kleen Kare Cleaners & Laundry + Sunset Storage
08.2025 - 08.2025
Beverage Cart
Charwood Golf Course
06.2025 - 09.2025
Student Worker
T.K Martin Center for Technology & Disability
01.2025 - 05.2025
Student Worker
Mississippi State University
06.2024 - 12.2024
Brand Ambassador
American Eagle Outfitters, Inc
02.2023 - 06.2023
Busser/Server
Mount Vernon Country Club
06.2022 - 11.2022
Brand Representative
Hollister.Co
05.2022 - 02.2023
Bachelor of Science - Wildlife Fisheries and Aquaculture
Mississippi State University
High School Diploma -
West Springfield
Associate of Arts - Liberal Arts
East Misssissippi Community College