Stephanie Torres
Summary
Dedicated Customer Service Professional experienced in delivering positive and memorable experiences. Demonstrated strong work ethic and adaptability while managing multiple tasks and overcoming challenges. Excelled in independent roles, quickly mastering new skills and fostering exceptional interpersonal relationships.
Overview
6
6
years of professional experience
Work History
Host/Cashier Team Lead
Buffalo Wild Wings
Dallas, TX
08.2024 - 03.2026
- Greeted and welcomed guests as they arrived at the restaurant.
- Managed seating arrangements to optimize dining flow and guest experience.
- Coordinated wait times and communicated updates to guests effectively.
- Answered phone calls for reservations and inquiries with professionalism.
- Trained new hosts on procedures and customer service standards thoroughly.
Child Caregiver
Irving Church
Irving, Texas
08.2023 - 09.2025
- Supervised children's activities in a safe and engaging environment.
- Planned and organized educational games and creative projects.
- Monitored nutritional needs during meal and snack times.
- Communicated effectively with parents regarding children's progress and needs.
- Developed communication materials for parents regarding school events and resources.
- Organized volunteer opportunities for parents to participate in school initiatives.
- Collaborated with teachers to address parent concerns and feedback effectively.
Processor and picker
San Mar
Dallas
07.2021 - 02.2022
- Processed incoming paperwork for client services efficiently and accurately.
- Managed data entry into company systems for tracking and reporting purposes.
- Reviewed documentation to ensure compliance with company policies and standards.
Cashier
SOI Brow Threading Salon
Dallas, Tx
03.2020 - 08.2021
- Managed cash register and balanced cash drawers at the end of shifts.
- Processed customer transactions using point-of-sale systems.
- Assisted customers with product selections and service inquiries.
- Supported promotional activities by explaining services to customers.
Education
Certified Phlebotomist - Phlebotomy
Blessed Hands
Arlington, TX 02.2024 - 04.2024
Uplift Infinity Preparatory
Irving, TexasSkills
- Point of sale
- Point of sale management
- Customer service
- Training and onboarding
- Time management
- Team collaboration
- Problem solving
- Adaptability
- Communication skills
- Active listening
Languages
English
Professional
Spanish
Professional
Timeline
Host/Cashier Team Lead
Buffalo Wild Wings
08.2024 - 03.2026
Certified Phlebotomist - Phlebotomy
Blessed Hands
02.2024 - 04.2024
Child Caregiver
Irving Church
08.2023 - 09.2025
Processor and picker
San Mar
07.2021 - 02.2022
Cashier
SOI Brow Threading Salon
03.2020 - 08.2021
Uplift Infinity Preparatory