Carson Votava

• Place parking boot on cars that are in violation of given parking rules averaging 5-20 cars per shift.
• Interact with violators
• Manager: I would take phone calls of people needing to resolve their ticket or boot removal. Would organize team of co-workers and plan out work areas to be most effective as a team.
• Learned deescalation skills in high stress situations with violators who are argumentative and aggressive.
• Helped establish new policies to make company more efficient

*Took Work break from 02/24-06/24*

• Provided exceptional customer service, resolved customer complaints in a professional manner
• Helped managers with projects around store, helped them fill needed responsibilities
• Helped customers have a good shopping experience, making sure they are likely to return
• Would show up on time ready to work

• Encouraged customers to make additional purchases and suggested relevant items.
• Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
• Met merchandising standards by keeping store stocked and products faced.
• Engaged with guests to understand and anticipate customer service needs.

• Helped run and operate business
• Worked close with business owner to help fulfill needs around business
• Provided excellent customer service by giving customers positive interactions and quality work