Carson Wynn
St. Petersburg,FL
Summary
Dynamic and customer-focused professional with extensive experience at Publix Super Markets Inc. Proven ability in food preparation and customer engagement, enhancing sales opportunities and fostering loyalty. Recognized for training new staff and delivering exceptional service, consistently achieving high customer satisfaction in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Bakery Clerk
Publix Super Markets Inc
06.2022 - Current
- Assist customers with product selection and inquiries to enhance shopping experience.
- Maintain cleanliness and organization of bakery displays to ensure appealing presentation.
- Operate bakery equipment safely, ensuring compliance with health and safety standards.
- Prepare baked goods according to established recipes, consistently meeting quality expectations.
- Train new staff on bakery procedures and best practices for customer service excellence.
- Monitor inventory levels and restocked supplies to minimize shortages and maintain operations.
- Check expiration dates and rotated products to verify freshness and avoid spoilage.
- Balance multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
Customer Service Representative
Publix Super Markets Inc
06.2022 - Current
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Assisted in training new team members on store policies and customer interaction techniques.
- Managed cash register operations, ensuring accurate transactions and balanced drawers.
- Developed rapport with customers, fostering loyalty and repeat business through personalized interactions.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Durant High School
Plant City, FL12-2023
Skills
- Customer engagement
- Customer satisfaction
- Food preparation
- Bakery equipment knowlede
Timeline
Bakery Clerk
Publix Super Markets Inc
06.2022 - Current
Customer Service Representative
Publix Super Markets Inc
06.2022 - Current
High School Diploma -
Durant High School