Carsten Kroenke
Kansas City,MO
Summary
Proven Store Associate with a track record of enhancing customer satisfaction and loyalty at Go Chicken Go, adept in payment processing and delivering exceptional customer service. Recognized for efficiency and ability to handle high-volume periods, significantly improving shopping experiences. Skilled in product display, ensuring optimal sales floor presentation.
Overview
2
2
years of professional experience
Work History
Store Associate
Go Chicken Go
03.2024 - Current
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers, and suggested suitable options.
- Maintained tidy and organized store to comply with cleanliness standards.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Checked pricing, applied discounts, and printed receipts to ring up customers.
- I would run and manage the drive thru, my manager spoke of how efficient and quick I was.
Store Associate
Chill in the Village
09.2022 - 12.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Many Customers spoke to the in store manager and owner about how great my service was.
- The Store had a food truck that I would often times work, the responsibilities of running the truck was often intrusted to me by the gm.
Education
Associate of Arts - Arts
Penn Valley Metropolitan Community College
Kansas City, MO05.2026
Skills
- Payment Processing
- Store Opening and Closing
- Team Leadership
- Customer Assistance
- Store Organization
- Customer Service
Timeline
Store Associate
Go Chicken Go
03.2024 - Current
Store Associate
Chill in the Village
09.2022 - 12.2023
Associate of Arts - Arts
Penn Valley Metropolitan Community College
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